Senior Sales Learning Specialist at Guardian in Bethlehem, Pennsylvania

Job Description:

Position Summary

As a Senior Sales Learning Specialist, you will be responsible for taking an active role in the planning, content development and implementation of high-impact training programs and learning experiences that drive the performance of the Group Distribution sales organization. This candidate will have strong skills and experiences in sales L&D and an understanding of the sales process (and roles) to build upon the team's capabilities for delivering blended, innovative, and modern learning & sales enablement solutions utilizing digital design and delivery platforms. You will be viewed as an L&D expert who works closely with key stakeholder and partners to bring innovative talent development solutions that help drive forward Guardian's strategic growth priorities.

You are

• A self-starter who seeks to "make an impact" by asking questions, offering solutions, and challenging the status quo.


• Eager to learn, with a growth mindset, continuously seeking to identify new training approaches, practices, processes and technology to improve the learner experience and facilitate desired behavior change.


• Organized in how you operate, able to effectively work within a virtual environment by allocating time efficiently in order to successfully manage multiple demands and competing priorities.


• Able to perform with a "sense of urgency" - executing against high-expectations and aggressive timelines.


• A strong team player and collaborator, willing to "step up to the plate" for the success of the team.

• Be a key contributor to the modernation of sales training and enablement through the use of digital training design, delivery, reinforcement and coaching solutions to drive performance improvement of our sales professionals.


• Support the design, development and management of sales training programs including (but not limited to) the Early Career Program, Experienced New Hire, National Sales meetings, and role-based curriculums.


• Manage and continue to evolve Guardian's broker training offerings.


• Collaborate with the Sales Enablement team on the identification of targeted sales enablement opportunities where training will help influence measurable performance objectives.


• Play an integral role in the build-out, implementation and management of the MindTickle, Sales Enablement/Training platform.


• Manage learning content and program curriculums - auditing and updating training assets as needed, and building and maintaining digital learning paths.


• Consult as the L&D Subject Matter Expert (SME) with sales, internal business and product partners on the design, development and delivery of training.


• Develop and manage the training strategy for projects aligned to key priorities.


• Follow the complete training development lifecycle (ADDIE)


• Design for learning impact and transfer utilizing various delivery and reinforcement methods (70-20-10 metholody), and assess impact of training on desired outcomes.


• Apply training best practices based on adult learning theory to meet learning needs; methods include but are not limited to: instructor-led classroom and virtual, micro-/e-learning, self-directed, social & collaborative learning, video, podcasts, online assessments, games, simulations, role plays, etc.


• Develop course storyboards and learning activities (including role plays and simulations), determine appropriate delivery mechanisms, and partner closely with the Instructional Technology team in the development of micro-learning courses.


• Contribute to cross-team initiatives as needed.


• Design & deliver Salesforce training as needed.


• Keep up-to-date on both Group Benefits and Learning industry trends

• Bachelors degree in Learning/Education, Organizational Development, Instructional Design/Technology, Marketing, Human Resources or related field


• 5 plus years of L&D experience and/or Group Benefits Sales experience performing in some capacity as a sales subject matter expert, mentor or coach


• Group Benefits product knowledge - Guardian (or similar company)


• An understanding of Guardian (or similar company) sales organization and drivers of sales performance


• Developed and managed competency-based sales leadership training programs focusing on new hires, high-potential career progression and ongoing development for existing employees


• Experience with Salesforce and other Guardian systems utilized by sales roles to perform their job


• Experience designing and implementing sales process and systems training


• Knowledge of learning and development methodologies; formal design and development approaches and adult learning best practices


• Experience with the complete training development lifecycle-analysis, design, development, implementation and evaluation (ADDIE)


• Led or participated in large scale training implementations


• Familiarity with training technology as it relates to design and development (i.e., Articulate, Rise), learning management systems and Learning Experience Platforms used to deploy, maintain and monitor learning (Saba, Intrepid, MindTickle, WalkMe)


• Strong project management, change management, organizational, interpersonal, communication, influence and collaboration skills


• Follows through on commitment and holds self and others accountable for achieving required outcomes


• Proficiency with Microsoft suite of products, particularly Excel for data analytics and reporting


• Expererience deploying a variety of programs and/or solutions to geographically dispersed audiences

• All Guardian Locations and/or Remote


• Up to 10% travel within the US

• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards
  
  

• Meaningful and challenging work opportunities to accelerate technology and innovation in a secure and compliant way


• Competitive compensation


• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period


• Life and disability insurance


• A great 401(k) with match


• Tuition assistance, paid parental leave and backup family care


• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent


• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best


• Employee Resource Groups that advocate for inclusion and diversity in all that we do.


• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges and drive a variety of initiatives in sustainability

Guardian has been helping people protect their futures and secure their lives for 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. We help people and their families pursue financial security and well-being in life, health, and wealth. We help companies take care of their employees. And we help people recover and thrive after unexpected loss.

From our founding in 1860, when a community of immigrants joined together to insure and protect their businesses and families, doing the right thing for our policyholders and customers has guided everything we do. Our dedication to customers has helped us remain one of the most highly rated in client satisfaction and

financial strength. And as one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at www.GuardianLife.com.

© Copyright 2020 The Guardian Life Insurance Company of America, New York, NY

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.