Banking Services Officer at Mechanics Bank in Fort Jones, California

Job Description:

Mechanics Bank is looking for a Banking Services Officer for our Fort Jones, CA Branch.

In this role, you will have the opportunity to oversee the safe and efficient operation of the retail office. This position manages the operational services functions to ensure prompt and efficient transaction processing and the generation of internal sales through quality referrals. Creates, trains and coaches a successful service and referral team.

What you will do:

• Directly supervise employees while overseeing assigned functions


• Interview, hire, train employees


• Plan, assign and direct work


• Manage and appraise employee performance


• Develop and maintain customer relationships and interact regularly to resolve issues and deal with more complex financial needs of customers


• Generate revenue and fee income through promoting Bank services, deposits and lending products as well as customer referrals to other business units


• Provide leadership for the branch daily sales and operations activities


• Ensure branch audits are successful and promptly address any audit findings


• Oversee staffing levels to ensure Branch performs efficiently while ensuring top-quality customer service standards are maintained


• May function as most senior officer; must be experienced in opening all types of consumer and business accounts for customers


• Evaluate and analyze bank data for adherence to budget, goals, and other financial targets in collaboration with BSM, Branch Manager or Region Manager.


• Represent the Bank at community events to further enhance the Bank's image and develop new business opportunities

Who you are:

• Bachelor's degree in Business Administration or related business or financial field preferred, or high school diploma or equivalent


• Minimum 3 years progressively responsible experience in branch operations, with a mix of operational and sales experience or a minimum of 2 years experience as a Branch Services Representative


• Minimum of 1 year supervisory experience


• Experience in consumer and small business lending


• Some outbound sales calling experience or training


• Working knowledge of Bank products, services, operational policies and procedures, and compliance regulations.

• Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.


• Please view Equal Employment Opportunity Posters provided by OFCCPhere.


• To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit https://www.mechanicsbank.com/California-Consumer-Residents