Lean Fellow at MEMORIAL HEALTH SERVICES in Fountain Valley, California

Job Description:

This position's primary responsibility is to provide coordination, teaching, and workshop facilitation to individuals and organization-wide MC*21 Management System activities through the use of Lean philosophy and principles. This individual will work under the direction of the VP Material and Lean Resources to prepare for Lean process improvement workshop events (RPI, 5S, other), independently assess, plan and lead workshop events, provide support to front-line teams in their understanding of performance opportunities, maintain in-depth performance tracking, and assist in the preparation of summary reports for leadership and other target audiences to support decision-making.

Principal Duties and Responsibilities:

Working under the supervision of the VP Material and Lean Resources:

• BA/BS degree in healthcare or business related field required; management experience preferred.
• Applies creativity to design of workshop events to maximize the learning environment.
• Collaborates in a team environment to produce positive outcomes; demonstrates the ability to influence, delegate, direct and collaborate with all levels.
• Excellent technical, interpersonal, communication, facilitation and consensus-building skills in an individual who can work with diverse personalities and interact effectively with others.
• Demonstrated service-orientation, with sensitivity to customer needs and who views the MC*21 Management System as vitally supportive to internal customers.
• Proficient analytical skills; understands how data can be used to effectively change processes.
• Demonstrates teaching proficiency in translating concepts, tools and methods to a variety of people.
• Demonstrates the ability to work in an environment of ambiguity.
• Proficient project management skills to deliver on deadline.
• Working knowledge of calendaring (Outlook), spreadsheets (Excel), word processing (Word), database (Access) and graphical (PowerPoint & Visio) applications.
• Successfully completes Lean Fellow certification requirements within development plan timeframe.