Tech Bus Services Sr Analyst-RWF at Wells Fargo in Charlotte, North Carolina

Posted in Other 5 days ago.

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Technology Business Services Analyst - Application Lifecycle Management (ALM)

The Application Lifecycle Management (ALM) group within Wells Fargo Technology provides oversight to ensure applications comply with standards and controls throughout an application's lifecycle.

This Technology Business Services Sr Analyst role provides integral support for ALM's efforts to provide effective communication, branding guideline compliance, documentation, and education to the application development community and internal ALM team members about ALM's processes. The role might also assist with work relating to policy, procedures, controls, and metrics.

Primary responsibilities include (not limited to):
  • Lead or support business routines for all activities related to communication to Technology and enterprise partners which would including creating, publishing and maintaining all communications
  • Collaborate with subject matter experts to draft, edit and format all documentations web pages, reference materials, notifications, communications, newsletters, and presentations.
  • Ensure adherence to corporate branding guidelines and standards for all communication and documentation
  • Lead or support business routines for educational events within ALM and for Technology and enterprise partners
  • Develop and deliver informational presentations and training materials
  • Coordinate activities and resources in support of technical initiatives
  • Implement compliance and risk management requirements for supported area
  • Assist in monitoring standards and controls in alignment with Technology goals and objectives
  • Participate in process improvement activities to enhance customer experienceEstablish and maintain strong relationships with key stakeholders and partners

RWF-Please note that "RWF is an identifier for internal recruiting purposes only and has no connection to the nature of the responsibilities of the job.

Required Qualifications

  • 3+ years of technology experience
  • 2+ years of technical writing experience
  • 2+ years of communications experience
  • 1+ year of learning and development experience
  • 1 + years of experience writing and editing internal communications and training-related materials in a corporate environment

Desired Qualifications

  • Experience managing small technology development efforts within a major line of business
  • Ability to influence across impacted organization levels, particularly initiative sponsors
  • 2+ years of training delivery and facilitation experience
  • Experience conducting project meetings, presentations and status reporting
  • 1+ year of project management experience
  • Solid critical thinking skills
  • Good attention to detail and accuracy skills
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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