Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities, you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.
The Lending Officer 2 is responsible for managing the overall strategy applied to the quality of decisions made for customer loans for Default Decisioning.
This role will focus on, but will not be limited to, researching and problem-solving high-risk loans. This includes partnering with others to develop, present and execute on remediation strategies. In addition, the Lending Officer 2 will be responsible for working on larger strategies, where needed, to address opportunities, influence and orchestrate change within the organization.
Functions will include:
Provide regular updates to leadership and business partners
Manage issue resolution and partner with all compliance and business teams to ensure necessary action plans are created and executed appropriately
Understanding any change delivery or new business requirements, testing activities, and troubleshooting issues
Assist in the Change Management process to support Business Driven Initiatives in effort to align all procedures and checklists with process or be able to recommend new business efficiencies
Partner with Credit Policy to ensure all applications and procedures are in line with the published policies
Partner with Servicing Data and Analytics and the Technology team to create reports
Require the ability to work both independently and in a team environment to achieve the desired outcome
Responsible for developing, implementing, and monitoring a risk-based program to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events, while maintaining a balance between risk mitigation and operational efficiency
May provide oversight to an operational risk program
Works with assigned business units and provides operational risk expertise and consulting for projects and initiatives with moderate to high risk
May provide senior-level support for systems security-related issues
Develops testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; analyzes business and/or systems changes to determine impact; identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards
Consults with business to develop corrective action plans and effectively manage change
Identifies training opportunities; may design/coordinate the development of training materials and delivers training
Report's findings and drafts recommendations to mitigate risk to operational risk and business line management
Coordinate's production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies
*The following locations are being offered - However, other locations will be considered for successful candidates:
2850 S Price Rd, Chandler, AZ
800 S Jordan Creek Pkwy, West Des Moines, IA
8480 Stagecoach Circle, Frederick, MD
1100 Corporate Center Drive, Raleigh, NC
3476 Stateview Blvd., Fort Mill, SC
3201 N 4th Ave, Sioux Falls, SD
4101 Wiseman Blvd, San Antonio, TX
7+ years of lending experience
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Other Desired Qualifications
Leadership experience with the ability to effectively manage and engage teams
4+ years of Default Servicing Underwriting experience
Ability to develop partnerships and collaborate with other business and functional areas
Ability to present results of analyses and recommendations to senior leaders
Ability to take on a high level of responsibility, initiative, and accountability
Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
Strong quantitative and qualitative analysis skills
Previous Project Leadership experience
Strong time management skills and ability to meet deadlines
Extensive knowledge and understanding of research and analysis
Experience with MSP, ICMP, ERLMF, SDA, JIRA, and Business Objects
This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
AZ-Chandler: 2850 S Price Road - Chandler, AZ IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA MD-Frederick: 8480 Stagecoach Cir - Frederick, MD NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC SC-Fort Mill: 3476 Stateview Blvd - Fort Mill, SC SD-Sioux Falls: 3201 N 4th Ave - Sioux Falls, SD TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.