Job Description:

Description

Overview

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world including Airbus, Bell, Boeing, Bombardier, Cessna, Daher, Dassault, Embraer, Gulfstream, Hawker, HondaJet, Leonardo, and Pilatus. Our services are delivered through a "SaaS plus" model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1000+ employees in 13 locations around the world.

This position is an opportunity to lead and manage a team with rapid progression to take on an expanded role in the future.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media.

Job Summary

The Business Manager is an extension of the Leadership Team reporting to the Director, Aircraft Health Management Services and is required to be able to lead a team and offer unique solutions that delivers superior levels of performance that exceed our customers' expectations. The Business Manager will need to be thoughtful in analyzing data, problem-solving, project execution and team-building. The Business Manager will develop a solid understanding of customer processes; as well as, CAMP's internal processes and product portfolio in order to best support operational and team requirements. The Business Manager also serves as contact for improvement analyses and inquires, and provides coaching to a broader of team of maintenance analysts. The Business Manager will support continuous improvement opportunities and appropriately challenge processes to ensure global consistency and advance our services.

Responsibilities:

• Manage key initiatives to achieve business unit vision and cohesion


• Regularly evaluate the efficiency of business processes against business objectives and develop reliable and efficient solutions to fulfill complex customer and business requirements


• Measure and optimize customer experiences to ensure delivery of a superior level of performance across all associated products and services


• Foster and maintain good relationships with customers and colleagues to drive improved customer service levels


• Conduct data analysis and collaborate in the development of business systems and processes in support of core business functions


• Act as a leader from start to finish with accountability for successful project delivery within the associated area of responsibility


• Coordinate and oversee a variety of deliverables across your assigned team

Requirements:

• Bachelor Degree in Business Administration, Engineering or Information Technology


• 7+ years of Business Analysis / Business Systems Analysis experience, with exposure to the aviation industry required
  


• Strong management skills, having the ability to develop and mentor a team
  


• Strong organization and documentation skills


• Ability to prioritize multiple tasks and function in a fast-paced environment


• Ability to extract and analyze database information; strong SQL skills to work with large volumes of data


• Strong communication and interpersonal skills to work with a global team

What we offer

• Competitive salary


• Fast-growing environment


• Generous company benefits including medical, dental and vision insurance; short-term disability, 401k

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.