Job Description:
About NetApp
We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?
Job Summary
The Director, IT (Commerce) Leader will be responsible for the overall partnership, strategic road mapping, and delivery of technology services that will enable cloud-based technologies for the NetApp Finance organization. The role will report to the VP of Enterprise Applications.
In addition to serving as a technology partner and advisor to theCommerceorganization, the role will also plan, implement, and operate NetAppCommerceapplications. This role and supporting team will also analyze the needs of theCommercedepartment, establish priorities, provide solution design and implementation of application requirements, provide testing services and technical support for systems, subsystems, distributed systems, and systems software; and operate new and existing systems.
In this role, the incumbent will be managing a team of technology experts across diverse technologies and will need to collaborate with peer managers across geographies and share delivery responsibilities in a matrixed organization. The incumbent will also be responsible for contributing to setting program goals, plans and schedules, closely monitoring program execution, driving issue resolution, and accepting the responsibility for ensuring successful achievement of program goals.
Job Requirements
Provide vision,strategyand leadership to create and execute aCommercetechnology roadmapthat includes the migration to cloud-based applications such asOracleCPQ.
Partner with businessprocess ownersto drive business process,technology,and organizational transformation to drivesimplification, efficiency,effectiveness,and cost reduction.
Manage technology support for critical Commerce capabilities including product configurations, pricing & discounting, quoting, andsubscription management.
Partner with industry vendors to explore new approaches and processes for roadmaps,benchmarkingand RFP discussions.
Be accountable for the financial aspects of the service providedincluding contract costs, outside service costs, licensing, depreciation, and run rate.
Be accountable for lifecycle roadmaps for the technologies supporting the services provided. This includes upgrade schedules, patching, as well as target dates for decommissioning.
Directly manage and lead a team of relationship managers, business systems analysts,architects andindirectly managedevelopment managers, developers,andtesters.
Establish a meaningful rapport with business partners to manage risks/issues. Provide influence where necessary.
Run quarterly business reviews with supported business functions.
Development and operations experience in complex matrixed organization with multiple stakeholder teams is necessary. Ability to manage multiple competing priorities.
Strong understanding ofbusinessprocessesacrossQuote toInvoice,andenterpriseITsystems & processesincludingDevOps,API Management,Middleware,MicroServices, andCloud computing; Along with hands on level understanding and experience in OracleCPQ &Commercecomponents
Education
Direct experience implementingOracle CPQCloudand integrating with Sales CRM andERP systems
Direct experience with the following technologies:Subscription Management Systems,eCommerce, and Oracle Integration Cloud (OIC)
Prior experience working at a cloud company
A minimum of 12 years of IT experience with at least 3-5 years in a business relationship and delivery role
A Bachelor of Science Degree in Engineering or Computer Science or equivalent is required
Business domain background with a proven track record of partnering with a Finance function
Understanding of industry trends for deliveringFinancecommercesolutions both in an on-prem and SaaS capacity
Experience managing IT operating budgets and managing the Annual Operating Plans,
Ability to work with all levels within NetApp organization,
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
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