Employment Support Administrator 2 - 20033602 at STATE OF OHIO in Vandalia, Ohio

Job Description:

MISSION STATEMENT: 

Our mission is to improve the well-being of Ohio’s workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio’s most vulnerable citizens.

This position is held within the Office of Workforce Development. Learn more about the office by visiting Job and Family Services – Office of Workforce Development's website.

Major Duties and Responsibilities

Under direction, in the Office of Workforce Development (OWD), administers statewide component (i.e., Work Opportunity Tax Credit (WOTC)) and supervises assigned staff: plans, develops, and evaluates WOTC program and program activities; participates in WOTC budget meetings; coordinates with OWD Performance and Office of Fiscal and Monitoring Services (OFMS) to submit accurate program reports; monitors program effectiveness and efficiency and corrects program irregularities or inadequacies (e.g., automated application processing; manual application receipt and processing; agent communication; data entry; pending applications; communication with external and internal customers); advocates for system and process enhancements and improvements; oversees development of training and training material; interprets state and federal laws and regulations and formulates program procedures; promotes effective customer relations with internal and external customers (e.g., applicants; employers; agents; WOTC coordinators; Department of Labor (DOL)); resolves complex or difficult issues; researches policy guidelines established in the federal Employment and Training Administration (ETA) handbook and provides procedural guidance and updates; makes recommendations for corrective steps; coordinates technical assistance or other resources as needed; participates in DOL meetings and discussions representing Ohio's WOTC program.

Supervises assigned staff (e.g., assigns work and provides direction; makes recommendations for hire; reviews work and provides feedback; establishes employee goals; conducts performance evaluations; monitors and evaluates staff performance; approves/disapproves requests for leave; recommends disciplinary action; conducts staff meetings; encourages staff development).

Performs other duties as assigned (e.g., participates in and/or conducts staff meetings; travels to meetings, conferences, and/or seminars; operates personal computer to produce correspondence, reports, and other documents; maintains logs, records, and files).

Completion of undergraduate core program in business or public administration: management science to include coursework in human resource training & development; 12 mos. trg. or 12 mos. exp. in state & federal laws & regulations governing implemented employment services & training programs; 6 mos. trg. or 6 mos. exp. in supervisory principles/techniques; 1 course or 3 mos. exp. in demography; 1 course or 3 mos. exp. in budgeting.

-Or 6 mos. exp. as Employment Administrator 1, 64225.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Salary: