Senior Technical Product Manager, Platform Quote-to-Cash at Equinix in Sunnyvale, California

Job Description:

Senior Technical Product Manager, Platform Quote-to-Cash

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.   

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Job Summary: We are looking for an experienced technical product manager to help define the high-level vision and business rules from the end-to-end customer experience including digital acquisition and engagement to help support the growth and acceleration to building and offering these products and services. This position will work closely with our Cross-Product Platform Business Services engineering team to define reusable components and capabilities that can be leveraged throughout all Equinix products and services.

Responsibilities

• Collaborate closely with technology teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature delivery for new quote-to-cash platform capabilities




• Define and write detailed business service functionality within Cross Product platform product requirements through personas and use case development




• Understands core product needs and cross-functional business-level services, can clearly define and groom product backlog items in terms of product, business, and customer/partner value, and is able to articulate the vision and goal for prioritizing those features.




• Prioritize competing requirements including features, bugs, enabler work, and tech debt; working regularly with the scrum team to refine and add detail where needed




• Works with core product managers, business functional teams and platform engineering team to define deliverables for any given release within the product development lifecycle




• Drafts acceptance criteria and work with the team to refine and elaborate; Accepts user stories as done based on acceptance criteria and definition of done




• Lead definition of allowable configurations, writes test cases and executes UAT




• Identifies improvements to existing product processes; develops a strong understanding of processes and technology




• Completes ad-hoc assignments that assist in the development of platform strategy and roadmap




• Identifies and proactively includes correct stakeholders and communications effectively; able to manage stakeholder expectations within and/or across functions




• Develop relationships with stakeholders and understand their roadmap in order to advocate and influence our own platform roadmap




• Establish, communicate and monitor usage, activity and adoption metrics for platform initiatives and delivered capabilities

Qualifications

• 10+ years of product management experience for technical products, SaaS-delivered cloud infrastructure, and services




• Deep understanding and experience in microservices and APIs for functionality and usability




• Experienced building quote-to-cash platform capabilities




• Knowledgeable and experienced in SaaS, IaaS, PaaS products and services




• Operationally hands-on and experienced at leading a SCRUM team of UI/UX and engineers as a product owner for a technical product and features




• Bachelor's degree in software engineering, information systems or related field of study required




• Excellent verbal and written communication skills with the ability to interact professionally at all levels including executives, customers, managers, and subject matter experts




• Thrives in fast-paced, dynamic environments and can track multiple, complex projects simultaneously

Desired Qualifications

• Master’s degree in software engineering or a field of study highly preferred




• Experience with developing software services based digital platform in an enterprise environment




• Experience in product management of a SaaS and or cloud infrastructure service

Equinix is an equal opportunity employer. All applicants will be considered for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.