Quality Supervisor - 1st Shift at XPO Logistics Worldwide, Inc. in Fairburn, Georgia

Job Description:

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Eligible participants who are hired while the bonus program is in effect will receive a $1000 bonus, paid in two increments. Bonuses are subject to all applicable taxes. All other rules governing this program will apply. Current GXO employees are not eligible for sign-on bonuses.

1st Shift, Monday - Friday, 6:00am - 2:30pm

We're always on the lookout for leaders like you who will provide guidance and education while ensuring organizational policies and procedures are followed. As the Quality Supervisor, you will establish, implement and maintain the processes for the Quality Management System (QMS). We'll give you the support you need to excel at work and the resources to build a career that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Execute the QMS according to documented policies and procedures, meeting the requirements of the applicable international quality standards


• Review system for continuous improvement opportunities to ensure its continuing suitability, adequacy and effectiveness


• Review and provide high-level reporting on the quality metrics and performance of the system and make recommendations for improvement


• Serve as the site audit authority for all internal and external company audits


• Post all company quality policies and address training and to make sure they are understood, implemented and maintained at all levels


• Ensure that facility/departmental training, status and setup is reviewed at the required frequency and that the training requirements are met in a timely manner


• Execute thorough problem-solving techniques using quality tools, e.g. 5 WHYs, fishbone diagrams, Is / Is not analysis, etc.


• Verify corrective and preventive actions are implemented and sustained


• Recommend solutions for defects and verify solutions are implemented until corrected


• Implement quality initiatives (Kaizen, A3, CAPA, calibration program, GEMBA, etc.) and drive a strong quality culture at facilities as required

What you need to succeed at GXO:

At a minimum, you'll need:

• 2 years of relevant work experience


• Experience with Microsoft Office and computerized scanner equipment


• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It'd be great if you also have:

• Bachelor's degree in Logistics or a related field


• 2 years of managerial/supervisory experience


• Experience with Warehouse Management Systems (WMS), material handling equipment and storage medium, distribution and inventory management, ERP systems, LEAN warehousing, ISO, QMS and meeting facilitation


• Knowledge of OSHA, Environmental Health and Safety (EHS), and Material Safety Data Sheets (MSDA) regulations and compliance


• Ability to generate quality metrics and reports


• Bilingual English/Spanish


• Experience in an AS9100 or ISO environment

This job requires the ability to:

• Lift objects of various shapes, sizes and weights


• Stand, sit or walk for extended periods of time


• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

• Tolerate hot or cold warehouse environments

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

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