Product Support Supervisor at Papé Machinery, Inc. - Construction & Forestry in Mt Vernon, Washington

Job Description:

PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION –
MT. VERNON, WA

PRODUCT SUPPORT SUPERVISOR: Position will supervise all aspects of the service and parts departments and manage expenses/costs associated with service, parts and business operations of the branch. Required to organize, prioritize, schedule and assign work to shop & field technicians and monitor their performance. Additionally, position will work with the Sales Department to quote custom jobs on new equipment and work with Rental Department to quickly address and repair rental machines.

Position requires a strong leader who is capable of mentoring apprentice technicians as well as supporting established journeymen technicians. Position requires excellent communication and customer service skills. Technical knowledge of all makes of Construction & Forestry equipment required. Individual must be proficient in computer applications associated with manufacturer parts, repair and warranty.

Why work for Pape’:

• Competitive pay based on your skills, training and experience level


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  Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs


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  Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.


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  Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape’ is known for their stability, their honesty and their integrity.


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  Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!


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  Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.


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  Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.