Director, Business Transformation at U.S. Renal Care in Plano, Texas

Job Description:

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

The Director, Business Transformation will lead and support strategic and transformational initiatives identified as top business priorities by the executive team. This position will lead all initial and ongoing change management and project management requirements, including strategy development, project approach and plan development, project tracking and monitoring, issue & risk management, project & team communications, meeting facilitation, and project reporting. This position will also provide end-to-end leadership for identified projects, including project strategy, and ensuring the project meets/exceeds defined milestones/performance targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.

• Lead strategy development and execution for identified strategic initiatives.


• Lead / support overall project management requirements for USRC enterprise-wide initiatives, including value-based care, culture transformation, performance optimization, and quality improvement.


• Collaborate with other USRC departments to ensure project-related requirements are successfully delivered to support active projects.


• Develop / refine suite of project management tools and resources that can be consistently used across identified initiatives, including project plans, project tracking tools, and related items.


• For assigned projects, develop project-specific documentation, including implementation / rollout plans, training and communication materials, weekly / monthly update presentations for leadership, and related items.


• Meet business transformation project deliverables on time and within scope and budget.


• Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.


• Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.


• Regular and reliable attendance is required for the job.

QUALIFICATIONS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:

• Bachelor's degree in related field; MBA or Master's in Public Health strongly preferred.


• Five (5) plus years of relevant industry experience; healthcare consulting background is preferred.


• Experience working in the healthcare reform / value-based payment space.


• Experience successfully designing, implementing, and managing large projects, including change management initiatives within healthcare provider organizations.


• Superior project management skills and an orientation to plan and organize work and teams. Ability to work successfully in a fast-paced, matrixed environment and manage multiple projects / deliverables.


• Proficient computer skills, including Microsoft Office (Word and Outlook) with advanced Excel skills; proficiency in USRC applications required within 90 days of hire.

U.S. Renal Care is an Equal Opportunity Employer/Disabled/Veteran.

Additional Information

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