Patient Financial Services Rep/UKHC at University of Kentucky in Lexington, Kentucky

Posted in Accounting 3 days ago.





Job Description:


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting DetailsJob Title

Patient Financial Services Rep/UKHC

Requisition Number

RE31136

Working Title

Patient Financial Services Representative

Department Name

H4014:Patient Accounts

Work Location

Lexington, KY

Grade Level

07

Salary Range

$17.50-27.31/hour

Type of Position

Staff

Position Time Status

Full-Time

Required Education

AA

Click here for more information about equivalencies:

http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements

Sitting at computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs.

Shift

Monday through Friday; 8:00am - 4:30pm. This is a work from home position.

Job Summary

Under the direction of the Centralized Denials Manager, the Patient Financial Services Representative is responsible for the resolution of inpatient and outpatient denials for commercial and governmental payers. The representative is expected to be familiar with Hospital and departmental policies and procedures and able to utilize all resources within the Hospital and department to accomplish the assigned job duties. This position will also provide customer service to patients and families to help ensure that UKHC collects sufficient cash necessary to support Healthcare operations, and participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.

Given the COVID -19 pandemic, and the need to protect our university community including our students, staff, faculty and visitors, the University of Kentucky is requiring COVID -19 vaccination for all new hires prior to starting employment. Therefore, as of October 18, 2021, all new hires prior to their first day of employment must submit appropriate documentation showing, i) completion of the first vaccination against COVID -19, or ii) completion of the full vaccination series against COVID -19, or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal exemption process from the COVID -19 vaccination requirement. For those employees who have completed the first vaccination against COVID -19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated.

Skills / Knowledge / Abilities

The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Associate's degree; third party insurance claims follow-up/collections experience; medical, office and/or clerical work preferred. Previous experience working with patient accounts/ HIPAA is highly preferred.

Deadline to Apply

12/07/2021

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.
    (Open Ended Question)
  2. * Please indicate your experience working with third party insurance eligibility websites and/or insurance verification programs.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  3. * Please indicate the number of years of paid work experience you have directly responsible for coordinating, supervising and/or training direct reports.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Please indicate the number of years of paid work experience where you have been responsible for business reporting and analytics.
    • None
    • More than 0 years, up through 4 years
    • More than 4 years, up through 6 years
    • More than 6 years
  5. * Given the COVID-19 pandemic, and the need to protect our university community including our students, staff, faculty and visitors, the University of Kentucky is requiring COVID-19 vaccination for all new hires prior to starting employment. Therefore, as of October 18, 2021, all new hires prior to their first day of employment, must submit appropriate documentation showing, i) completion of the first vaccination against COVID-19, or ii) completion of the full vaccination series against COVID-19, or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal exemption process from the COVID-19 vaccination requirement. For those employees who have completed the first vaccination against COVID-19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated. I understand that I will be obligated to comply with the new COVID-19 vaccination requirement prior to starting employment at the University of Kentucky.
    • Yes
    • No
  6. * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
    • Yes
    • No
  7. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.
    (Open Ended Question)
  8. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • HERCjobs.org (Higher Education Recruitment Consortium)
    • InsightIntoDiversity.com
    • Latinosinhighered.com
    • Indeed.com
    • A Colleague, Friend and/or Family Member
    • None of the Above
    • AUTM.net (Assoc. of University Technology Managers)
    • KyBar.org (Kentucky Bar Assoc.)
    • LinkedIn.com


Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
PI155006338
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