Commercial Optimization Analyst at Equinix in Tampa, Florida

Job Description:

Commercial Optimization Analyst

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. 

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.   

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Job Summary: As Commercial Optimization Analyst, you will work closely with various stakeholders to gather, document, update and distribute best practices related to commercial contracts, processes and policies. You will also be responsible for initiating and facilitating regular updates to global pricing and quoting guidelines for our sales teams. The successful candidate will be the vital link between Commercial Operations and other organizations within Equinix (Product Management, Legal, IT etc.) to inform and assess the impact of various process or policy changes. You should be able to work independently with necessary guidance and be able to successfully deliver your work within specified timelines.

​Responsibilities

Stakeholder Management

• Manages stakeholder expectations within team and/or across functions




• Identifies and proactively includes relevant stakeholders and communications effectively




• Escalates to higher management to resolve complex stakeholder issues

Documentation/Management of Organizational Assets

• Owns documentation of best practices relevant to Commercial Operations and assists with regular updates of training material and other documents by working with both internal and external stakeholders




• Proactively reaches out to stakeholders to identify opportunities to create structured and formal documentation of processes and activities




• Assists with onboarding of new team members through training on different aspects of the business




• Vigilantly manages access to sensitive documents and materials

Problem Solving/Assessment

• Determines and applies appropriate methodologies and tools for analyzing a range of functional and/or cross-functional issues (sometimes complex or with a high level of ambiguity)




• Identifies process gaps and issues, and formulates plans to address these




• Assesses impact of manual workarounds

Alignment, Consistency & Prioritization

• Assesses priority based on fit to agreed organizational criteria




• Recommends alternative solutions, escalating to more senior members




• Represents and protects vital commercial and business interests at various forums




• Participates in cross functional discussions to drive issues, challenges, and prioritization efforts




• Supports in providing necessary feedback, guidance and/or advice to team members

Reporting, Metrics, and Tools

• Builds ad-hoc reports, dashboards and models to analyze, report, and present data to identify opportunities for improvement of key business metrics




• Presents insights and opportunities to stakeholders




• Assesses post-change benefits and success criteria using reports/dashboards

Qualifications

• 3+ years of experience in related field preferred




• A strong academic background with demonstrable commercial acumen; associate’s degree preferred or equivalent work experience




• Must be proficient in MS Office applications and skilled in making presentations




• Must be familiar with Siebel CRM, Salesforce, and Tableau

At Equinix, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #IamSafeIBelongIMatter culture transcends and informs all we do. In alignment with our culture, as well as our status as a U.S. federal contractor, as of December 8, 2021, Equinix will be mandating all US-based employees to be fully vaccinated for COVID-19. If you are unable to get a vaccine due to a medical condition, or sincerely held religious belief, Equinix will consider exemption requests as an accommodation. 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. 

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.