LOCATION: Wisconsin Center District - Milwaukee, WI
Mission
As a Levy Director of Banquets, you will be responsible for leading your team members in executing The Levy Difference in regards to operations, human resources and financials. From hiring, training and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with.
Major Areas of Responsibility
Operations
Has strong attention to detail
Holds team accountable to steps of service to deliver great guest service
Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time
Ensures team members have the tools necessary to complete their jobs
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Ensures execution of all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standards
Acts as a liaison with team, including partner's operational team, Levy team and other areas as needed to ensure efficient operational performance
Ensures proper execution of preventive maintenance schedule as set forth by Director of Operations
Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event
Controls
Ensures that all security, safety and sanitation standards are achieved
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
Employs good safety and sanitation practices
Practices proper product control and handling of all inventory and equipment
Follows and enforces responsible alcohol service policies
Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
Forecasts and adequately schedules team members to meet operational needs and desired targets
Team
Uses all performance management tools to provide guidance and feedback to team
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy guidelines
Displays a positive attitude towards team members
Mentors department managers to develop their skills and leadership abilities
Job Requirements
Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Able to communicate effectively with management team, guests and team members by speaking and comprehending English
English reading, writing, math and computer skills required
Ability to taste and evaluate food and beverage products
Must be flexible with schedule and able to work different shifts
Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
Levy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.