IT- Tech at Knott's Berry Farm in Buena Park, California

Job Description:

Overview:

Maintains and installs Point of Sale registers, desktop and laptop computers, and peripherals; performs user support tasks.

Takes, prioritizes and documents help desk calls; troubleshoots computer issues and resolve accordingly.

Unpacks, sets up, places and dismantles equipment including cash registers, cash drawers, scanners, personal
computers, laptops, monitors, printers and copiers.

Builds personal computers/laptops, image, setup and support applications.

Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including
initiating guest interactions, answering questions and giving directions.

Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety
guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.

Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.

Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee
Guidelines and other park/division specific policies and procedures.

Other duties may be assigned.

2 years of similar work experience preffered

A+ certification or equivalent desired

Experience in hardware, software and network troubleshooting

Ability to work nights, weekends and holiday periods to meet business needs.

Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.

Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV,

 previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial

 law.