Station Manager at Unifi in Chattanooga, Tennessee

Job Description:

Essential Functions / Key Responsibilities

• Builds partnerships with customers and sets the example for the delivery of exceptional customer service.


• Reviews operational and financial reports to ensure station is meeting goals and objectives and takes corrective action as required.


• Ensures compliance with policies and procedures, rules, standards, customer requirements and governmental/regulatory requirements.


• Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.


• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.


• Recruits new employees to ensure appropriate staffing, promotes team-building initiatives and performs coaching/mentoring activities to develop and motivate team members.


• Ensure that employees are properly trained and audit safety records as needed.


• Sets, measures and manages performance of self and others. Leads team members in achieving/exceeding operational and financial objectives and goals.


• Ensures compliance with rules and standards of all relevant regulatory agencies and applicable laws.


• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.


• Basic Qualifications

Pre-requisites:

• Must be a local (in-state) resident.


• Valid In-State Driver’s License.


• Ability to pass a pre-employment drug screen.


• Ability to pass up to a 10-year background check.


• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


• Must complete ramp and SIDA training to obtain airport authority identification security.

Education:

High School diploma or GED.

Experience:

Two+ years of relevant experience.

Knowledge, Skills & Abilities:

• Strong problem solving skills.


• Excellent customer service skills.


• Must have excellent interpersonal and communication skills.


• Must have strong organizational skills.

Preferred Qualifications

Education:

• Four-year college education or equivalent experience.

Experience:

• Four+ years of relevant experience.


• Relevant supervisory experience.

Knowledge, Skills & Abilities:

• Ability to apply creative solutions that have positive impact on results.


• Able to effectively resolve employee conflicts.


• Strong leadership qualities and ability to create a passionate and efficient workforce.

Working Conditions

Work Schedule:

• You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays. 

Work Environment:

• Must be able to be alert to moving vehicles or aircraft and use radio equipment.


• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:

• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.


• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.


• Must be able to work in cramped or high places.


• Must be able to carry heavy items up and down jet way stairs.


• Ability to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.

Supervisory Responsibilities

• Supervisory experience required.

Administration

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