Duties and Responsibilities |
Position OverviewThe Program Coordinator is responsible for coordinating and leading various activities and functions in support of multiple graduate programs within the Parkinson School of Health Sciences and Public Health. The Program Coordinator reports administratively to the Director of Administration and supports the Program Directors of the graduate degree and certificate programs.The Program Coordinator supports graduate students, faculty and staff across multiple programs, campuses, and sites. The position is based at the Health Science Campus (HSC) but also requires a regular weekly presence at Loyola's Lakeshore Campus (LSC). Occasional early morning, weekend, and evening responsibilities are involved.Duties and ResponsibilitiesProgram Operations
- Oversee daily operations of multiple graduate programs, including but not limited to degree and certificate programs in Dietetics, Exercise Science, Healthcare Administration, Health Informatics, Implementation Science, non-degree seeking students, and any other approved Parkinson programs. Graduate programs under purview of this position may change over time.
- Serve as the primary contact for prospective students, students, and faculty of the graduate programs through timely and effective communication and teamwork. This will involve establishing and maintaining positive relationships with all stakeholders (students, alumni, staff, faculty) within the Parkinson School, University departments and offices, and partner organizations external to the University.
- Establishes positive relationships with students to facilitate their student life and activities (including one on one meetings as needed)
- Assist with purchase and inventory of laboratory, clinical, general office, and electronic needs including consumable supplies, small and large equipment, and computing software and hardware.
- Compile and analyze data and prepare reports related to course enrollment, student demographics, application/acceptance rates, and program outcomes etc. Extract data from Power BI, SLATE and other databases.
- Respond to data and informational requests from Associate Dean for Academic Affairs for the Parkinson School, Program Directors, and Department Chairs.
- Assist in program accreditation processes such as managing data, organizing self-study presentations, surveying stakeholders, and coordinating site visits.
- Develop and maintain student handbooks, policy books, and faculty resource guides in collaboration with graduate Program Directors. Assist in codifying other policies and procedures as directed.
- Conduct routine functions such as room reservations, orientation to LUC resources, and book purchases.
- Participates in Parkinson and University committees and task forces as requested, such as the Graduate Programs Committee or University Handbook task force. Liaison with LUC departments such as marketing, catering, conference services, campus reservations, campus safety, facilities.
Enrollment and Academic Support
- Coordinate and communicate with prospective students regarding admission process.
- Collaborate with Admissions Committees and GPEM in managing the application and admissions process.
- Manage and advise program plans for individual students.
- Manage processes related to international student enrollment.
- Manage processes related to student life (e.g., ID acquisition, building access, wellness resources).
- Manage processes related to student matriculation (e.g., dismissal letters, LOAs, degree conferral).
- Manage processes related to curriculum (e.g., course inventories, LOCUS changes, and credit transfers)
- Manage processes related to program completion (e.g., degree conferrals, eligibility for national credentialing exams, commencement)
Marketing, Communications and Events
- Maintain current program information on websites, social media accounts, Sakai LMS and other outlets.
- Assist in marketing of graduate programs, such as developing materials, organizing photo shoots, and advertising of events, open houses and informational sessions (in-person and/or virtual).
- Represent graduate programs at external recruiting events as needed.
- Assist program directors with alumni communication and relations.
- Organize regularly occurring oversight meetings (e.g. Steering Committee or Advisory Board) as required for each individual program.
- Organize annual or ad hoc events, including meeting details, such as Evening of Excellence, faculty retreats, recruiting fairs, open houses, professional conferences or research symposia.
- Assist with other LUC/Parkinson School events as needed, such as commencement.
Minimum Education and/or Experience
- Bachelor's degree from an accredited college or university in a related field, required.
- Master's degree is preferred.
- Strong organization skills, and effective verbal and written communication skills.
- Demonstrated success with planning, coordinating, and implementing large and small scale, detail-orientated projects and events.
- Ability to work effectively within a culturally diverse environment.
- Ability to work flexible schedule on occasional basis, i.e., early morning, weekend and evening hours.
- Proficient in the use of Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat.
- Experience with higher education learning management systems.
- Ability to work with large data sets.
- Commitment to learning new higher education and business intelligence systems.
- Knowledge, understanding and commitment to the mission and values of Loyola University Chicago and the Parkinson School of Health Sciences and Public Health.
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