Business Program Manager at ReedGroup Management, LLC in Westminster, Colorado

Job Description:

Business Program Manager

As a Business Program Manager II, you will be responsible for collaborating across the enterprise to ensure accurate program operationalization and stakeholder communications. Advise and educate regarding ReedGroup best practices and help solution effectively to meet client and internal stakeholder needs. The Business Program Manager II will have a deep knowledge of absence management and disability service options, process definition (use case creation), time & attendance and payroll concepts. Also, responsibly complete tasks in accordance with project timelines and escalates issues appropriately. The Business Program Manager II will be the single point of contact for questions from stakeholders. As well as work cross-functionally with ReedGroup Product, Customer Solution Delivery, Claim Operations, Payroll, Account Management, and Legal/Compliance.

We Offer:

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way


• Competitive compensation package


• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period


• Life and disability insurance


• A great 401(k) with company match


• Tuition assistance paid parental leave and backup family care


• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent


• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best


• Employee Resource Groups that advocate for inclusion and diversity in all that we do


• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability

• Analytical and inquisitive problem solver


• Capable of consistently delivering at a high level of accuracy


• Very organized and excellent follow-up skills


• Team oriented in interacting with a diverse group


• A proactive self-starter with the ability to work independently with minimal supervision


• Excellent with time-management and have the ability to work in a fast-paced environment and manage multiple simultaneous priorities


• Empathetic listener, clear and professional communicator with clients and stakeholders


• Open to receiving and providing coaching and guidance as needed

• Bachelor's Degree in appropriate field of study or equivalent work experience


• Leave of Absence and Disability knowledge required


• Strong written and verbal communication and documentation


• Enterprise systems (UltiPro, PeopleSoft, ADP, Workday, Smartsheets, Jira) knowledge preferred


• Proficiency in Microsoft applications including Excel, Word, PowerPoint, and Outlook


• Related professional certification (PMP, CPDM, CLMS) preferred

• Demonstrates a deep understanding of the business & business process, including building strong partner relationships with key business stakeholders


• Takes on complex, high-profile projects that require multiple integrated systems with new requirements


• Demonstrates an ability to proactively manage multiple stakeholders across several departments to agree upon and deploy solutions


• Provides consultative direction regarding technology or process solutions to help internal and external stakeholders understand options to meet requirements


• Drives clarity, adoption, and enhancements to ReedGroup's Service Model Options (PADU)


• Supports review and solutioning (decision making) of all non-standard requests across all functional areas any time throughout the customer lifecycle (Pre-sale, Implementation, In- force, Renewal)


• Supports reporting of outcomes and cross functional alignment of Service Model decisions made


• Utilizes organizational-enabling practices to deliver consistent and predictable change management


• Supports enterprise level product & process initiatives including planning and scoping interdependent activities and leading senior business stakeholders to make informed decisions


• Ensures best practice approach for operationalizing changes regardless of cross-functional team initiating


• Collaborate with partners to coordinate efforts as needed to ensure on-time and accurate delivery including cross-functional Rollout Readiness


• Maintain knowledgebase of current tools, technology, and methodologies


• Identifies and acts on needs to help improve/maximize business results

As our Business Program Manager II, you will report to our Director of Business Program Management.

Location & Vaccination Requirements:

• The primary location for this position is remote, with an 'at home' work arrangement


• Covid-19 vaccinations not required unless you voluntarily visit one of our campus locations or are attending an in-person company sponsored event

• 10%

• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

As the largest exclusive provider of absence management services, ReedGroup has been dedicated to helping employees return to work safely for more than 35 years. We create a seamless experience so clients can excel at their jobs and better serve their employees - supporting a thriving, engaged, and skilled workforce.

ReedGroup is a wholly-owned, independent subsidiary of The Guardian Life Insurance Company - providing even more ways we can better serve people. Guardian has been helping people protect their futures and secure their lives for more than 150 years, and today serves 27 million people by helping them find financial confidence and well-being in life, health, and wealth. And as one of the largest mutual insurance companies, we know what matters most: putting the needs of customers first.

Equal Employment Opportunity

Reed is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Guardian has been helping people protect their futures and secure their lives for more than 160 years. Every day, we serve approximately 27 million people through a range of insurance and financial products. As one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at guardianlife.com

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

© Copyright 2019 The Guardian Life Insurance Company of America, New York, NY.