Account Manager - Wisconsin at Stellar Industrial Supply in Germantown, Wisconsin

Job Description:

This full-time position is to lead an established team in a fast-paced environment as an account manager at our customer’s manufacturing facilities in and around Germantown, Wisconsin.  The successful candidate will manage on-site customer support of day-to-day functions related to inventory levels in computerized industrial dispensing equipment (AutoCrib Systems) and effective delivery of our integrated supply services. He/she will also learn about products used by our customers to support cost-savings projects and additions of new products based on customer inquiries and growth.

Responsibilities of the team include:

• Receiving, stocking, repackaging, and reconciling industrial tooling and supplies in computerized storage machines


• Maintenance of inventory databases


• Serving as key “on-site” point-of-contact for our customer, problem-solving operational issues and communicating resolution with our customers in a timely and responsive manner


• Interfacing with purchasing and maintenance personnel at customer facility to improve efficiencies and reduce cost


• Effectively interfacing with our vendor to coordinate transition of new products for our customer


• Periodic scheduled maintenance and troubleshooting of vending storage machines


• Training of customer site personnel in the use of vending storage equipment


• Participating in continuous improvement projects.

JOB REQUIREMENTS:

• 2-3 years working in a manufacturing environment, preferably with exposure to inventory processes for industrial products


• Strong analytical and problem-solving skills


• Outstanding interpersonal and communication skills


• Self-motivated, reliable team player to work independently on site


• Strong customer service orientation and pro-active problem solving


• Strong organizational skills and attention to detail


• Familiarity with MRO / maintenance supplies in a manufacturing facility is a plus


• Strong experience in Excel; experience with pivot tables is a plus


• Strong written and verbal communication skills are important


• Project experience is helpful


• High school diploma or GED at minimum; additional education a plus.

BENEFITS:

• A competitive salary with a 401(k)


• High quality healthcare, including dental and vision


• Paid vacation and holidays