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Account Manager - Wisconsin at Stellar Industrial Supply in Germantown, Wisconsin

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

This full-time position is to lead an established team in a fast-paced environment as an account manager at our customer’s manufacturing facilities in and around Germantown, Wisconsin.  The successful candidate will manage on-site customer support of day-to-day functions related to inventory levels in computerized industrial dispensing equipment (AutoCrib Systems) and effective delivery of our integrated supply services. He/she will also learn about products used by our customers to support cost-savings projects and additions of new products based on customer inquiries and growth.

Responsibilities of the team include:

  • Receiving, stocking, repackaging, and reconciling industrial tooling and supplies in computerized storage machines

  • Maintenance of inventory databases

  • Serving as key “on-site” point-of-contact for our customer, problem-solving operational issues and communicating resolution with our customers in a timely and responsive manner

  • Interfacing with purchasing and maintenance personnel at customer facility to improve efficiencies and reduce cost

  • Effectively interfacing with our vendor to coordinate transition of new products for our customer

  • Periodic scheduled maintenance and troubleshooting of vending storage machines

  • Training of customer site personnel in the use of vending storage equipment

  • Participating in continuous improvement projects.


  • 2-3 years working in a manufacturing environment, preferably with exposure to inventory processes for industrial products

  • Strong analytical and problem-solving skills

  • Outstanding interpersonal and communication skills

  • Self-motivated, reliable team player to work independently on site

  • Strong customer service orientation and pro-active problem solving

  • Strong organizational skills and attention to detail

  • Familiarity with MRO / maintenance supplies in a manufacturing facility is a plus

  • Strong experience in Excel; experience with pivot tables is a plus

  • Strong written and verbal communication skills are important

  • Project experience is helpful

  • High school diploma or GED at minimum; additional education a plus.


  • A competitive salary with a 401(k)

  • High quality healthcare, including dental and vision

  • Paid vacation and holidays

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