Technical Account Manager_ Houston at Ametek, Inc. in Houston, Texas

Job Description:

CREAFORM specializes in 3D portable optical measurement technologies and 3D engineering services. Founded in 2002 in Quebec, Canada, Creaform now operates in 15 offices around the world and is recognized as a worldwide leader in 3D optical measurement technologies. Creaform's wide range of products and services are intended for the automotive, aerospace and defense, consumer products, education, heritage preservation, manufacturing, medical care and multimedia industries. Get a feel for life at Creaform! Some of us are high-octane. Others are silent contributors. But regardless of your personality, Creaform offers an exciting work environment. We are seeking an Technical Account Manager in the US who is responsible for following and carrying out all stages of the management process for Creaform&aposs external metrology projects. He/She is involved in the promotion of the company metrology services on a daily basis, manages technical project activities, follows up with customers and ensures their satisfaction. He/She is also acts as a consultant, to support customers in optimizing the use of their Creaform products and to provide them with the best advice in terms of metrology expertise and services. Task and Responsibilities: Service sales support (40%) • Support customers throughout their life cycle with Creaform to maximize the use of their product and provide them with the best advice in terms of metrology products and services. • Support the SSS (Service Sales Specialists) on technical issues. • Participate in account reviews as a consultant. • Collaborates with the regional Service Sales Manager, to deploy strategic plans in the different business sectors affecting common customers. • Participate in the sales training effort for the internal sales force. • Make occasional visits to existing customers. Project Management (60 %) • Qualifies and assesses customer projects in connection with the evolution of the service offer. • Summarizes customer needs to communicate them to technical teams. • Manages and plans new projects, in collaboration with technical managers, systematically respecting the processes in place. • Performs regular follow-ups with project teams and clients during the duration of the services. • Performs post-project follow-ups with customers (satisfaction measurement). • Prepares and writes bids for potential projects.

AMETEK is a highly technical manufacturing company made up of 40 industry leading companies. Our mission is to solve our customers' most challenging problems with differentiated technology solutions. We employee 18,000 colleagues in more than 30 countries. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866) 263-8359.

Nearest Major Market: Houston