Customer Retention Associate – Full/Part-Time ($15-$17.50/hr. Starting) at PREMIER Bankcard LLC in Sioux Falls, South Dakota

Job Description:

Facility: PREMIER Bankcard
Location: Sioux Falls, South Dakota
Shift: Nights, Weekends
Job Schedule: Full-time and Part-time hours available

Total Rewards

Base wage starting at $15-$17.50/hr. based on prior experience. Want to earn more?

PREMIER offers the opportunity to increase your take home pay!

• Potential for TWO wage increases & promotions within one year!


• Monthly Incentives – up to $1,500 for highest performers


• Contest Money


• Shift Differential up to 20%


• Various shift options for full & part-time hours

About the Role

PREMIER Bankcard is looking to expand its Retention team with strong communicators & problem solvers. This mission critical role will handle inbound account closure requests and make outbound activation calls to customers. Success in this role is measured by resolving customer concerns rather than focusing calls per hour. Our team will provide you the coaching and assistance you need to help achieve results and earn terrific performance incentives!

• Customer communications via inbound calls with an emphasis on high quality service


• Take and process payment information


• Answer billing inquiries and other common questions

Click Here to View a Day in the Life of our Customer Retention Associates!

Full-time hours:

Monday - Friday 12:30 p.m. - 9:00 p.m., every other Saturday 8:00 a.m.- 4:30 p.m.

Part-time hours:

Monday - Friday 2:00 p.m. - 9:00 p.m., every other Saturday 8:00 a.m. - 4:30 p.m.

PREMIER Benefits

In addition to our outstanding base wage earnings & incentives, PREMIER also offers a competitive benefits package. Check out an in-depth look at PREMIER benefits!

• 
  Full medical benefits for 20+ hours/week withFREE dental and vision coverage.
  


• Generous time off plans including PTO, Sick Pay, and Bonus Days.
  


• 401(k) – dollar-for-dollar match up to 5%of total compensation, 100% associate-owned


• Employee Wellness Program


• Special discounts and offers for events at the Denny Sanford PREMIER Center.
  


• 
  Paid Community Volunteer Hours- PREMIER averages 30,000 hours of volunteer hours per year!


• 
  Fun employee parties!

Comprehensive Training

• To ensure you’re equipped for success, we deliver an extensive paid training program, up to 3 weeks in length. You will complete classroom training that includes both hands-on learning and side-by-side mentoring. We also offer ongoing training opportunities for continuous improvement. No experience necessary!
  

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