Patient Navigator at St. Mary's Healthcare in Amsterdam, New York

Job Description:

Job Requisition: REQ1156
Employment Type: Full-Time
Shift: Days
Hours Per Week: 40 hours

Responsibilities:
• Identifies potential clients, completes initial needs assessment, and maintains follow-up to ensure appropriate guidance to health services.

• Provides informal counseling, education, and social support to clients. Assists clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.

• Develops and maintains strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members).

• Maintains accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.

Complexity of Work:
• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal
supervision. Must be able to work in a stressful environment.

Personal Protective Equipment:
• Follows Standard Precautions using personal protective equipment as required.