Supervisor, Operations at XPO Logistics, Inc. in Carol Stream, Illinois

Job Description:

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As the Supervisor, Operations, you will oversee local staff, assign coverage, establish, and ensure payment to sub-haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. If you're looking for a growth opportunity, join us at XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Provide elevated support to the dispatcher, ensuring customer requirements are met


• Make appointments for pickup and delivery


• Track empty container availability and ensure container is picked up in a timely manner


• Provide escalated customer support as needed


• Forward PODs on various web-billed accounts


• Track container releases from the pier/rail to prevent demurrage costs


• Develop and mentor staff to reach goals, train staff on company policies and procedures


• Carry out supervisory responsibilities, including interviewing, hiring, disciplining, and resolving issues

At a minimum, you'll need:

• 2 years of experience in transportation or logistics

• Bachelor's degree in a related field


• Solid leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.