Assisted Living Case Manager at Eben Ezer Lutheran Care Center in Brush, Colorado

Job Description:

Primary Job Purpose: To address the social, psychosocial, and mental health needs of the neighbors and to enhance their quality of life in the Assisted Living.

Essential Job Functions:

• Practices the Values, the Mission, and Philosophy of Eben Ezer Lutheran Care Center.


• Shall provide orientation to new neighbors and their families (including explanation of residents rights, advanced directives, house rules, etc.)


• Responsible for training and mentoring Assisted Living staff.


• Responsible for assessing and monitoring neighbors psychosocial, financial, and mental health needs and reporting and completing required paperwork to proper agencies and individuals as necessary.


• Will serve and assist neighbors and families with mood and psychosocial needs, specifically in the areas of family and/or resident resolution of issues.


• Will assist with admission screening, admission processes, and discharge planning.


• Will assist neighbors and families with other issues, as needed.


• Will provide accurate and timely documentation and update care plans. Will monitor daily progress notes to stay current on needs of neighbors.


• Responsible for attending psychotropic drug review meetings and presenting necessary information on neighbors.


• Assist with incident reporting and abuse/neglect investigations.


• Communication of neighbors condition & significant issues with physicians, families, staff and Administrator as necessary.


• Will coordinate support groups and ensure activities are scheduled and meeting the needs of neighbors. Will assist with activities as needed.


• Will assist department in survey preparations and regulatory compliance.


• Will assist with personal care, medication administration, bathing, and housekeeping as needed.


• Coordinate transfers (room changes) within the community and assist neighbors in adjusting to the transfer.


• Assist neighbors with accessing outside resources and financial management, such as applying for Medicaid, when family is not available.


• Obtain necessary knowledge of State and Federal regulations.


• Assisting Assisted Living Administrator with Quality Management initiative.


• Assist with neighborhood meetings, other activities and other large community wide events, as needed.


• Participate in developing policies and procedures pertaining to their job roles.


• Must maintain confidentiality of all work related information according to HIPAA regulations. Assure neighbors rights, privacy, and HIPAA regulations are followed.


• In addition to the responsibilities described above, the role may include other responsibilities and duties as assigned on occasion, based upon Eben Ezer needs or requirements.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Qualifications, Education, and Experience:  Bachelors Degree in Human Services or related field or equivalent experience.  Healthcare experience in a geriatric setting preferred.  Must possess a valid Colorado drivers license.  Must obtain QMAP certification. 

Non-Essential Job Functions:  May serve on Eben Ezer committees.  May need to assist with neighbors transportation to appointments. Will attend meetings and department meetings as instructed.

Other Skills and Abilities:

• Ability to enter data accurately.


• Ability to think critically, be detail-oriented, work well with peers, handle multiple interruptions, and work on multiple tasks throughout the day.


• Must have good writing and communication skills.


• Ability to communicate well with neighbors, their families, and other staff both verbally and in writing.


• Ability to facilitate teamwork between departments and to assure the neighbors are provided the best possible care.


• Must exhibit courteous, compassionate, and respectful treatment of neighbors, families, and co-workers.


• Ability to listen well and process information.


• Knowledge of medical terminology.


• Experience with Medicare and Medicaid regulations.


• Experience with long term care, working with the elderly, knowledge pertaining to dementia and related conditions.


• Ability to work independently in completing work assignments and manage time efficiently.  Ability to multi-task and work through stressful situations. 

Material and Equipment used:  General office equipment, such as phone, fax, copier, adding machine/calculator, scanner, shredder and computer.

Working Environment/Physical Activities:  Must be able to sit, stand, and walk 8 hours a day.  Must be able to lift and carry 0-50 pounds regularly and 50+ pounds occasionally with assistance.  Must be able to push/pull up to 250 pounds regularly using a wheelchair.  Sits, stands, bends, walks, reaches, lifts, keyboarding, pushing wheelchairs, and moves intermittently during working hours.  Employee is subject to physically ill neighbors as well as hostile and emotionally upset neighbors and/or families.

Working Hours:  General office hours Monday - Friday, some evenings and weekends.  Occasional help covering as a QMAP or aide on the neighborhoods may be required.  Schedule may vary, based on needs and supervisor discretion.

Eben Ezer Lutheran Care Center is mandated to require all employees to obtain and maintain up-to-date COVID-19 vaccinations except employees who receive a medical and/or religious exemption.

Full-time opportunities include:
* Medical insurance options at the beginning of the month after 60 days
* Dental insurance options at the beginning of the month after 60 days
* Vision insurance options at the beginning of the month after 60 days
* Company Paid Telehealth at the beginning of the month after 60 days

* Voluntary benefit options available at the beginning of the month after 60 days
* Company paid AD&D after one year
* Company paid Short Term Disability after one year
* 401K participation after one year

Salary:

$18.00

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