Job Description:

Who We Are and Our Mission:

MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. As the nation's most trusted partners in removing community barriers, we prioritize the wellbeing of the communities we serve through philanthropy. Nationwide, our diverse employee base is always willing to give back and contribute. As a Woman-Owned Business Enterprise (WBE) certified by the Women's Business Enterprise National Council, we are committed to maintaining and empowering a diverse workforce.

Simply put, we are passionate about what we do and it shows. MTM has been recognized with numerous awards and accolades, including Mogul's Top 100 Innovators in Diversity & Inclusion (2017). The St. Louis Business Journal Healthiest Employers (2020), Best Places to Work (2019), Fastest-Growing Private Companies (2017), Top Family Owned Business (2016) and Top Five Largest Women-Owned Business (2020)

What will you do?

The Operations Manager will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. Oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements.  Will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.

This position is located at our office in Eugene, OR.

What you'll do:

• Oversight of Drivers, Dispatchers and Maintenance employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline


• Perform monthly Safety meetings


• Training, retraining and updates to policies, procedures and safety guidelines


• Administer, monitor and oversight of Drug / Alcohol program


• Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements


• Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed


• Perform additional duties as assigned or required


• Monitor performance of direct reports and provide coaching and guidance

What you'll need:

• Bachelor’s Degree (or equivalent combination of education and experience) in a related field


• 5+ years of experience in transit management


• Previous management experience in the Para-Transit, Fixed Route or livery industries preferred


• Capabilities as it relates to data analytics preferred


• Thorough knowledge of ADA, DOT, FTA regulations preferred


• Supervising hourly personnel in a passenger transportation environment


• Experience training in a classroom and behind the wheel setting


• Knowledge of basic safety and training procedures


• Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment


• Previous experience working with senior citizens or persons with disabilities


• Must possess a valid driver’s license


• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Even better if you have...

• Ability to understand and administer discipline


• Ability to maintain high level of confidentiality


• Strong problem solving skills

What’s in it for you:

• Paid vacation


• Holiday Pay


• Health and Life Insurance Plans


• Dental and Vision Plans


• 401(k)


• Training Development


• Casual Dress Environment


• Scholarship Program

*These benefits may not be available at all locations

Salary Range:

Salary Min: $60,000

Salary Max: $90,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Equal Opportunity Employer: Ride Right, LLC is an equal opportunity employer.  Ride Right, LLC considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact People & Culture.

Salary: