Description: Our client is currently seeking a Call Center Representative who will coordinate several operations for their company. They will have direct relations with clients, employees, and vendors.
This job will have the following responsibilities:
Answer incoming phone calls, place return phone calls
Handle email correspondence
Schedule appointments with clients.
Handle of customers (end consumer) and clients' complaints or questions.
Act as a link between the company and clients.
Create methods to improve customer service and client relationships.
Qualifications & Requirements:
Excellent communication skills, especially in dealing with clients.
Active listening and interpersonal skills are important.
3+ years of related experience
High proficiency with the Microsoft Office
High school diploma or GED
This job and many more are available through The Judge Group. Find us on the web at www.judge.com