Service Coordinator at The Judge Group Inc. in ithaca, New York

Posted in Other 11 days ago.





Job Description:

Location: Ithaca, NY

Description: Our client is currently seeking a Call Center Representative who will coordinate several operations for their company. They will have direct relations with clients, employees, and vendors.



This job will have the following responsibilities:



  • Answer incoming phone calls, place return phone calls


  • Handle email correspondence

  • Schedule appointments with clients.

  • Handle of customers (end consumer) and clients' complaints or questions.

  • Act as a link between the company and clients.


  • Create methods to improve customer service and client relationships.

  • Customer service


Qualifications & Requirements:

  • Excellent communication skills, especially in dealing with clients.


  • Active listening and interpersonal skills are important.

  • 3+ years of related experience


  • High proficiency with the Microsoft Office

  • High school diploma or GED






Contact: mmou@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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