Surgical Scheduler (Surgery & Recovery) - Full Time, Days (Tustin) at Foothill Regional Medical Center in Tustin, California

Job Description:

Surgical Scheduler (Surgery & Recovery) - Full Time, Days (Tustin)

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Surgical Scheduler is a member of the operating room team who under the direct supervision of the Perioperative Clinical Supervisor and the Perioperative director assists in ensuring efficient management of the Surgery, Endoscopy Lab, Ambulatory Care Unit and Cardiac Cath Lab schedules. The Surgery Scheduling Coordinator functions as the primary coordinator for the scheduling of all elective surgical procedures and entry of all data in the computer system. In addition, the Surgery Scheduling Coordinator is responsible for all clerical functions and computer data functions for the Perioperative Departments. The Surgery Scheduling Coordinator communicates equipment and supply needs specific for the adolescent, adult and geriatric patient. Troubleshoots and resolves issues as they arise. Functions as a role model and resource to staff and patients.

Job Responsibilities/Duties

• Schedules all elective surgical procedures by receiving information from physician/office staff regarding: a) type of case, b) required date, c) patient information. Organizes booking information into surgical schedule, taking into account equipment, room, procedural and age-related information. Coordinates all inpatient and outpatient procedures. Coordinates with appropriate departments to ensure all applicable equipment, instruments and rooms are available. Communicates special equipment, instruments, and supply requests in writing to the Materials Coordinator to encompass specific needs for the adult and geriatric patient. Communicates requests for x-rays to the Radiology Department. Reviews and updates surgery schedule daily. Works in collaboration with the Anesthesia Department to follow established guidelines for scheduling the required number of rooms on a given day. Verifies all patient names, procedures, surgeons, and times with the Admitting Department for the following day. Obtains all missing patient information from the physician's office, as well as, name of assistants, equipment needs, special requests, and positions Prepares and distributes the surgery schedule to appropriate departments, maintaining patient confidentiality in the process.
• Obtains and enters necessary booking information from person requesting surgical time. Organizes, manages, and stores records in proper order. Keeps privilege book, surgeon profile, and proctor lists updated. Checks each patient record for completeness and then enter charges in the computer system. Verifies all charges from printout within 24 hours. Types correspondence, departmental memos, and other information as requested. Transcribes the schedule to the board for the following day. Keeps patient and employee information and all correspondence confidential.
• Collaboratively communicates any changes affecting the next day surgery schedule to nurse in charge and discusses the Anesthesia equipment and supply needs with nursing staff, materials coordinator, vendor, and physicians. Communicate messages to appropriate personnel. Generates patient changes by gathering and checking information, changes, documenting information and distributing changes to the appropriate departments. Keeps department Director informed of changes, discrepancies, or equipment/supply problems.
• Actively engages in caring behaviors, taking conscious ownership for work and takes a proactive, deliberate, and thoughtful actions regarding work activities. Demonstrates appropriate use of independent judgement and decision making. Answers the telephone in a professional manner and demonstrates excellent customer service at all times. Ensures patients privacy and dignity at all times.

Minimum Education: High School diploma or equivalent required.

Minimum Experience: One (1) year of experience as a Unit Secretary or OR Scheduler in an acute care facility required. Must demonstrate customer service skills appropriate to the job. Excellent Communication and Organizational Skills. Must be able to effectively read, write, and communicate in English. Understanding of basic medical terminology. Bilingual skills to communicate effectively with patients and families preferred.

Req. Certification/Licensure: Hospital Fire and Life Safety Card (Los Angeles City Employees only). AHA Basic Life Support required.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals, benefit eligible positions will receive:

• Company 401K
• Medical, dental, vision insurance
• Paid time-off
• Life insurance

To apply for this role, or search our other openings, please visit http://pmh.com/careers/ and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law: https://www.eeoc.gov/

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