The Retail Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by marketing and servicing products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. This role assists walk-in customers, supports office operations and markets products outside of the office via marketing calls and visits.
Meets and exceeds sale's goals through new product sales, cross selling and retention of current customers
Implements marketing programs and initiatives which further the National General brand in the local market (car dealerships, local events, etc.)
Builds and maintains relationships with community organizations and local businesses
Develops and manages customer relationships and serves as a resource to current and potential customers
Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company's position in the marketplace
Receives customer payments, issues receipts and verifies reports of receipts for cash drawers
Understands, promotes and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
Responsible for sales administration and reporting activities
This job does not have supervisory duties
Education and Experience
High School diploma or GED
1-2 years of experience preferably in business-to-consumer sales
Certificates, Licenses, Registrations
Demonstrated ability to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
Excellent interpersonal skills including written, verbal and presentation delivery with ability to clearly communicate the features and benefits of insurance and other ancillary products to customers
Demonstrated ability to develop and maintain customer relationships and provide excellent customer service
Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Effective verbal and written communication skills
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.