Renewal Parts Specialist at RBC Bearings in Greenville, South Carolina

Job Description:

ESSENTIAL FUNCTIONS OF THE JOB:

• Work within a team environment ensuring the daily operations of the Renewal Parts business.


• Assist Customers and Sales with product identification and parts selection. Provide project quotes for current and obsolete renewal parts.


• Work closely with Lifecycle Solutions to provide parts for repair orders and to offer additional support as needed.


• Source quotes on obsolete or custom parts from external vendors


• Work with purchasing to assist with the accurate processingof purchase orders to vendors.


• Work cross functionally with Manufacturing plants and Engineering to adapt to product changes, ensuring that parts manuals and part numbers in the system are kept current.


• Create and maintain renewal parts kits for ease of customer ordering.


• Expedite parts orders with internal and external vendors

• High School Diploma or GED and minimum 3 years of sales experience in a customer service environment OR


• Associates degree and minimum 1 year of sales experience in a customer service environment OR


• Bachelor’s Degree

• Proficient with Microsoft Office, especially the use of MS Word and Excel.


• Demonstrated Customer Service Skills


• Detail Oriented


• Strong Mechanical aptitude and Dodge product knowledge.


• 3+ years of experience with Dodge preferred.


• SAP knowledge