Office Manager at Caesars Entertainment in Las Vegas, Nevada

Job Description:

JOB SUMMARY:

Performs a wide variety of executive secretarial and administrative duties as required by the daily operations of the Marketing office. Provides support to the VPs and SVPs of Marketing. Coordinates office activities and schedule, develops and recommends office procedures to ensure smooth office operations, including the provision of varied and complex office duties. Works under limited or no supervision, organizes own work, coordinating projects, setting priorities, meeting deadlines and following up on assignments with minimum of direction.

ESSENTIAL JOB FUNCTIONS:

• Maintain appointment schedule concerning meetings, luncheons, conferences, discussions, office spaces, office moves, employee milestones, new employee onboarding, etc.; reminding officer of appointments, as required.
• Exemplary customer service skills, dealing effectively with leaders, in person/phone/zoom.
• Responsible for making discretionary decisions and interfacing with all appropriate departments.
• Maintain a comprehensive calendar file to ensure required reports are properly prepared and submitted on a timely basis.
• Retrieve and screen mail. Correlate and distribute incoming/outgoing mail. Review incoming mail to identify those requiring priority attention.
• Maintain a record of important phone calls and emails.
• Conduct Pcard reviews and approval.
• Manage card inventory for the enterprise.
• Responsible for invoice coding and approval on behalf of leadership.
• Type letters, reports, memoranda, and other company related forms. Proofread and verify all documents produced. Gather reference materials and assist in preparation of supportive documents.
• Collect data and assist in preparing reports. Maintain a current set of records and files.
• Answer correspondence and compose memoranda and letters from verbal dictation using short-hand, speed writing or quick notes.
• Take dictation and type business correspondence in reply to customer inquiries or related conferences, discussions, and business meetings.
• Make travel arrangements and travel schedules for department VPs and SVPs.
• Coordinate and make customer (internal & external) reservations.
• Keep inventory of supplies and replenish as needed under budgeted expense goals. Order all office supplies.
• Process payment of invoices prepare check requests and expense reports.
• Maintain confidentiality of sensitive materials; salaries, coaching and suspensions.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Other duties as assigned.

CORE COMPENTANCIES:

Integrity : Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations lawfully and honestly.

Planning, Prioritizing, and Goal Setting: Able to manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.

Attention to Detail : Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system of records.

Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

Policies, Process & Procedures : Able to act in accordance with established guidelines written and unwritten; follow standard procedures in crises situations; communicate and enforce organizational policies and procedures.

Customer Service: Ability and commitment to provide exceptional customer service to our guest, using tact and diplomacy, while working with other Team Members and guests under high pressure situations. The ability to successfully mediate disputes and communication breakdowns, clarifying the issues and recommending effective solutions.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required; Bachelor's Degree preferred or equivalent work experience.
• Five years previous experience as support staff preferred.
• Must have proven accountability when working with confidential information. Proficient skill with personal computer software packages to include Microsoft Word, Excel, and PowerPoint required.
• Must possess excellent communication skills, oral and written, as well as excellent interpersonal and problem-solving skills.
• Must be highly organized and possess the ability to handle multiple assignments in a fast-paced environment.
• Must have a professional appearance and be a team player.

Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates may be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

JOB SUMMARY: Performs a wide variety of executive secretarial and administrative duties as required by the daily operations of the Marketing office. Provides support to the VPs and SVPs of Marketing. Coordinates office activities and schedule, develops and recommends office procedures to ensure smooth office operations, including the provision of varied and complex office duties. Works under limited or no supervision, organizes own work, coordinating projects, setting priorities, meeting deadlines and following up on assignments with minimum of direction.