Student Loans Assistant at University of Houston - Downtown in Houston, Texas

Job Description:

This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.

Hourly Rate: $17.45/hr. or higher, commensurate with experience and/or education 

The Student Loans Assistant assists in the administration of federal, state, and private loans to students.

DUTIES

• Administers loan funds for students including adjusting, awarding, and reversing loans


• Determines student loan eligibility based on budgets and aggregate loan limits; resolves over-awarding issues


• Performs all necessary checks to ensure the validity of the loan


• Reconciles and corrects discrepancies found in comparison reports


• Investigates holds on loans that prevent disbursement


• Communicates with students as necessary to respond to their questions and queries relating to loan guidelines; informs students of missing loan requirements


• Provides loan information to lenders as required


• Reviews and processes student loan forms


• Uses all software and performs data entry tasks as required

MARGINAL DUTIES

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports: None

Delegation of Work: N/A

Supervision Given: N/A

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:

• Basic understanding of student loan process and procedures, and the related trends, issues, and accepted practices

Skills:

• Good technical skills, including proficiency in MS Office and the Department of Education website


• Strong analytical and problem-solving skills; excellent interpersonal and communication skills

Abilities:

• Ability to create and analyze reports; ability to understand and apply loan guidelines


• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location: Works in an office environment

Physical Demands: Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements.  The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks

EEO/AA

Required Education: Minimum of 60 hours of completed college coursework

Required Experience: Minimum of one (1) year of related job experience

License/Certification: None required

PREFERRED QUALIFICATIONS

Bachelor's degree preferred

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