Site Development Manager at Crown Castle in Mahwah, New Jersey

Job Description:

Position Title: Project Manager - Site Development (P3)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is a Fortune 500 company, publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

Responsible for the management of the site development, site acquisition and customer implementation process using cross-functional project teams to provide contracted services to customers (e.g., RF design, site acquisition, A&E services, file reviews, land use planning, collocations and zoning/ permitting approval, customer application process, customer licensing process, customer negotiation in regards to capital contributions and lease increases) and ensuring project timelines are met in accordance with Crown Castle policies and procedures. 

Responsibilities 

• Partner with Real Estate Acquisition and other Customer aligned teams in identifying strategic real estate candidates for the construction of new wireless infrastructure.


• Ensure management and internal/external customers are aware of issues that will impact project completion.


• Manage multiple site acquisition vendor relationships and contracts in driving consistency, efficiency, and financial results.


• Work with Sales, Contracts, and Legal to draft SLA agreements in a timely manner.


• Develop accurate project plans and budgets for Site Development Services by evaluating customer needs / expectations, pricing, and internal resourcing.


• Coordination and oversight of preconstruction site development services, from site identification through zoning approval for multiple sites and multiple customer projects, ensuring that all preconstruction activities, including, but not limited to, file reviews, application entry, application processing, due diligence, structural analysis, regulatory (including required reporting), zoning /permitting (entitlements) and leases are completed on time and within budget.


• Direct communication with Strategic Relocation team, Sales, Contracts, and the customer for all license fee increase requests and ensure affected financials are updated in Crown’s systems.


• Coordinate and communicate activities with team members and other departments as needed.


• Lead internal deployment meetings with other managers and team members to review the status of each job and implement changes as necessary to ensure timely project completion.


• Lead customer deployment meetings to provide customer with comprehensive job status reports and resolve any conflicts or issues that arise.


• Ensure accurate and complete files are maintained for projects and appropriate documents are distributed in a timely manner in accordance with CCIC and customer standards. Manage the deliverables and ensure quality control.


• Ensure that all jobs are maintained in a project tracking system with complete accuracy.


• Ensure all documentation related to approvals, modifications, collocations and construction of towers (e.g., structural analysis, lease, title, applicable permits, soil samples, regulatory approvals or others as required) are maintained in accordance with CCIC policies and procedures.


• Provide training and supervision for the Site Development team and internal functional groups as needed.

 

Education/Certifications/Licensure

• Bachelor’s Degree or equivalent work experience


• Project Management Professional (PMP) Certification preferred

Experience/Minimum Requirements

• Three (3)+ years of real estate site acquisition and zoning experience with wireless or five (5)+ years project management experience

Expectations

• Advanced knowledge of telecommunications/wireless project management, asset management, tower maintenance, and property management


• Advanced knowledge of site acquisition procedures, including regulatory and permitting process


• Ability to read and understand A&E drawings


• Ability to direct the diagnosis of work flow problems, critical paths and institute remedies


• Ability to read and understand financial metrics and identify remedies to financial issues


• Customer service orientation with a strong problem solving approach

 

Organizational Relationship

Reports to:  Program Manager

Title(s) of direct reports (if applicable):  N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week).  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Real Estate

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