Wealth Management Utility Specialist (Flexible/Hybrid) at Commerce Bank in Kansas City, Missouri

Posted in Other 1 day ago.





Job Description:

About Working at Commerce



Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.


No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.



About This Job



A Bank OperationsUtilitySpecialist performs a variety of jobs in the Bank Operations division. The areas include Wire Transfer, ACH, Trust Operations, Capital Markets Group Operations, Treasury & Commercial Customer Support and others as the need arises.TheBank OperationsUtilitySpecialistwill support department needsduring peak times of the month or year, during system conversions and when staff shortages occur.In addition, the Bank Operations Specialist may also work on projects and provide suggestions for improvement initiatives.



Work Schedule



  • Monday-Friday: 8:00am - 5:00pm or 7:00am - 4:00pm


  • Flexible/Hybrid work arrangements available - training and introductory period onsite. Once training is completed and production standards are being met, 1-2 days a week onsite and 3-4 days a week work from home arrangements are available.





Essential Functions



Asset Setup - 20%


  • Providing back-up support on high profile responsibilities including Asset Set-Up Functionality, Asset Pricing, Asset Maintenance.


  • Asset Setup Functions including the following: Establish various asset types on the trust processing system, perform asset maintenance as requested, complete accurate and timely updates for asset pricing on the system.


  • Complete compliance requirements associated with ASC820 reporting including understand asset levels, types and reporting requirements.


  • QC daily work to identify trends and training opportunities.


  • Identify opportunities for process improvement and process efficiencies.


  • Perform other duties as assigned




Statements - 30%


  • Providing back-up support on high profile responsibilities including Trust Statement Production, Statement Exception Research, Statement Compliance Requirements


  • Statement Functions including the following: Initiate statement job for monthly, quarterly and annual statement production, process special statement requests for clients, reconcile statement out of balances, fulfill statement audit requests, produce monthly statement out of balance reporting, statement frequency code changes, and communicate with vendor on a regular basis to ensure production requirements are met.


  • QC all statement work ensuring accuracy


  • Identify opportunities for process improvement and process efficiencies.


  • Perform other duties as assigned




Statement & Asset Setup Projects - 30%


  • Implement new statement designs and enhancements through programming changes on the statement vertical/horizontal codes which includes actively participating in the programming, testing and implementation of said enhancements


  • Completing statement projects required by the compliance department on a quarterly and annual basis


  • Reviewing trust processing system to identify Asset Setup Projects and communicating to the Supervisor and potentially team.


  • Assisting with and facilitating the completion of special projects enhancements and design upgrades related to both client statement reporting and asset setup/pricing.


  • Perform other duties as assigned




Other Functions - 20%


  • Assist with management type relation functions such as PAS reporting, writing procedures, audit requests, risk assessments, training, and high-profile client issues.


  • Special projects assigned by management team.


  • Perform other duties as assigned





Knowledge, Skills & Abilities Required



  • Very strong analytical and problem-solving skills


  • Ability to work independently and perform varied assignments with frequent distractions.


  • Ability to resolve complex problems and make decisions


  • Excellent customer interaction skills working directly with external clients


  • Strong Business Writing Skills


  • Strong Time Management Skills


  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities


  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills


  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values


  • Intermediate level proficiency with Microsoft Word, Excel and Outlook





Education & Experience



  • High School Diploma or equivalent combination of education and experience required. Some college preferred.


  • 2 - 3years Trust, Banking, or Financial Services experience related to Assets


  • Knowledge of Securities preferred


  • Familiarity with Visual Basic for Applications and JavaScript a plus




Location: 922 Walnut St, Kansas City, Missouri 64106


Time Type:
Full time
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