Cash Application Coordinator 1 - Special Projects at New Season in MAITLAND, Florida

Job Description:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Cash Application Coordinator 1

Job Description

New Season

Reports to: Director of Patients Accounts

Job Code: 308

Department: Revenue Cycle/ Finance

FLSA: Non-Exempt

Direct Reports: 0

Job Summary:

This position is responsible for oversight and participation in all aspects of Cash Posting. This is including ERA, EFT, manual checks, virtual credit cards, recoups, and overpayments.

Essential Functions:

• This position will focus on special projects within the department including cleaning up deposit information from 2021


• Efficiently and accurately post medical insurance payments and patient payments to accounts.


• Be able to identify patient balances on various insurance company EOBs


• Balance payment batches to deposits.


• Identify payment discrepancies and payer trends and communicate to the AR. Specialists.


• Investigate and process over payments.


• Process/reverse online claims as required.


• Responsible for maintaining required spreadsheets.


• Notify appropriate staff of approved/denied medications.


• Provides interdepartmental support as needed.


• Apply payments promptly when payments are received.


• Keep open lines of communication with the Clinic Operation Team to ensure individualized goals are met.


• Adheres to the service policy and principles of CMG/ New Seasons.


• Other duties as assigned.

Supervisory Responsibilities:

(This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)

None

Essential Qualifications:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Education/Licensure/Certification:

This position requires a High School Diploma or GED.

Required Knowledge:

The candidate has an understanding of the various types of insurances. Knowledge of computer and internet applications and data management as well as an understanding of reporting requirements. Proficiency in Microsoft Office skills. Proficiency with numbers. Data entry experience. Experience working with Zirmed program is a plus. Computer skills, and proficiency with Microsoft Office and Google. Excellent internal & External customer service and communication skills. Understanding of insurance and insurance related coding to support claim processing. Understanding of government payers including Share of Cost.

Experience Required:

This position requires 2 or more years of Healthcare and 2 or more years of medical payment and adjustment posting experience.

Skill and Ability:

The candidate has the ability to work with both technical and administrative personnel. Strong organizational skills with a keen ability to prioritize and multitask. Ability to adhere to and meet deadlines Experience in handling sensitive, confidential information. Excellent communicator (oral and written) including the desire to ask questions and learn from co-workers. Strong Excel and other MS Office product skills. Strong administrative and data entry skills. Ability to raise issues proactively and in a timely manner. Excellent Customer service skills

Physical Demands/Work Environment:

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Finger Dexterity:

Use primarily for writing, operating calculator, telephone, keyboard and other office equipment.

Talking:

To convey detailed or important instructions to employees, patients and applicants.

Hearing:

Ability to hear normal conversations and receive ordinary information.

Vision:

Average, ordinary, visual acuity necessary to observe patients and work on computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.

Physical Strength:

Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.

Working Conditions:

(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to operate in an open work area with moderate everyday noise.

Core Competencies:

• Approachability


• Change Management


• Communication (Oral)


• Ethics/Values/Integrity


• Influencing/Persuading


• Listening


• Problem Solving


• Strategic Planning/Thinking

Mental Activities:

(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reasoning Ability:

Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.

Mathematics Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumferences and volume.

Language Ability:

Ability to read, analyze and interpret Explanation of Benefits, Insurance eligibility, Insurance Verification

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