Banquet Server at Sonesta International Hotels Corporation in Irvine, California

Job Description:

Fundamental Requirements

• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.


• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.


• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.


• Served guests according to the hotel's standards in a friendly, courteous, and professional manner.


• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.


• Set all tables according to hotel standards.


• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.


• Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.


• Prepare room according to BEO and the various meal functions.


• Follow all money handling procedures when serving the guest.


• Know and use "suggestive selling" techniques.


• Know the menu items for each function served and be able to give accurate descriptions.


• Ensure overall guest satisfaction.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours are sometimes required.


• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.


• Ability to stand during entire shift.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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