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EVS Operations Manager - Howard University at Thompson Hospitality Corporation in Washington, Washington DC

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

Who We Are: 

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.  We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time.  As a fast growing company, we have a growth plan to more than double in size over the next three years.  We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do: 

  • Purpose

    • Give back to our communities

    • Celebrate diversity

  • People

    • Do the right thing

    • Treat people the way you want to be treated

    • Always do your best

    • Be accountable for our actions

  • Performance

    • Serve the highest quality food

    • Provide world-class service

    • Maintain flexibility to better serve our clients

Competitive Benefits:

  • Health/Dental/Vision

  • Paid Time Off

  • 401(k), matched up to 4%

  • Short and Long Term Disability

  • Tuition Reimbursement

  • Employee Referral Program

  • Pet Insurance

  • Discounts: Hotels, Travel, Tickets, Restaurants

EVS Operations Manager (Spanish/English bi-lingual preferred) Howard University

Summer is here and we need a results focused environmental services operations manager to make Howard University shine for the students, faculty, staff, and most importantly, the parents.

If you are ready for your next opportunity, then we want to hire you, right now! Now fast forward one year. You have made a noticeable contribution to the educational facilities at Howard in a post COVID-19 world. You will supervise a staff that can trust that you will get the job done. It's a big challenge and that is why we want an individual with solid managerial experience who will lead with respect to get the best results. We’ll provide the training, equipment, uniforms, and even the safety boots. Yeah, we know, it’s a good gig. Here's what the job looks like.....

You will plan, organize, and develop the overall operation of the environmental services department while supervising 10 to 15 full-time environmental services laborers (custodians) in a union environment.  

Primary Responsibilities

Work Schedule: 6:00 a.m. to 4:00 p.m. OR 3 p.m. to midnight and special event hours. Final schedule to be determined by operational needs.

Responsible for effective workforce planning to respond to emergency and unusual needs of the buildings and campus. Develops regular staff schedules.

Utilizes independent judgment and decision making to plan, prioritize, and shift responsibilities in a fast paced and changing environment.

Makes hiring and firing decisions with the approval of upper management.

Conducts staff performance reviews and facilitates disciplinary performance meetings with staff.

Assigns established work areas and/or project duties to staff and evaluates their work performances; Maintains a high level of cleanliness in assigned areas by managing and assisting staff. 

Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance. 

Operates company vehicles that include but are not limited to DOT vehicles, pickup trucks, golf carts, and box carts. 


  • Bilingual, Spanish-English (preferred)

  • Valid driver’s license from state of residence. Ability to obtain DOT certification immediately upon hire.

  • Fluent skills in Microsoft Office Suite (e.g. Outlook, Word, & Excel); Proficient capability to operate I-Phone

  • Willingness to work in a fast-paced environment with extreme weather fluctuations.


  • Ability to read and write English to understand road and traffic signs, written instructions, and other documents.

  • High School Graduate or General Equivalency Diploma (G.E.D.) College Degree (preferred).


This position operates on a university campus with exposure to waste, hazardous materials, wide-ranging outdoor weather conditions, stairs, sidewalks, etc.  Work may be performed at all times and inside of various campus buildings where lighting and ventilation may be inadequate. Work is also performed on campus grounds and parking lots.

About Us

Thompson Facilities Services, provides the physical facilities maintenance support for the historic Howard University. The students, faculty, and staff at Howard depend on world class facility services that contribute to a memorable education experience. At Thompson, our mission is to provide a positive experience to every relationship we are involved in, once guest, one client, one team member at a time.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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