Host at Thompson Hospitality Corporation in silver spring, Maryland

Job Description:

Who We Are:

Matchbox opened its first location in 2003 and quickly became known for wood-fired pizzas, mini burgers, fresh salads and chef-inspired entrées, like pan-seared sea bass and oven-roasted filet mignon. We like to call it elevated American bistro fare, crafted from high quality ingredients with a chef at the helm in every kitchen.

Who’s behind matchbox? Glad you asked! We are a restaurant group based in Reston, Virginia, called Thompson Hospitality. We own, operate, and lose constant sleep over several local restaurant brands, including matchbox, Big Buns Damn Good Burgers and The Rub Chicken + Beer. Our business was founded twenty-eight years ago on the belief that a successful hospitality business can be built by empowering our fellow team members to do whatever it takes to make our guests happy. We just happen to make GREAT food and drinks too!

Our recipe for success is pretty simple, it all comes down to people and process. We want to be the best place to work, and part of that is training you on our way of doing things so you can be a rock star at your job.

Want to join us?

**Full-time and Part-time positions are available

Competitive Benefits:

• Health/Dental/Vision


• Paid Time Off


• 401(k), matched up to 4%


• Short and Long Term Disability


• Tuition Reimbursement


• Employee Referral Program


• Pet Insurance


• Discounts: Hotels, Travel, Tickets


• Employees and their relatives are eligible for a free meal plan at any of our HBCU client locations while they are attending school

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Description

The Host’s role is to warmly greet, seat and assist guests in accordance with matchbox quality standards and appropriately manage guest flow. The Host is a hospitality professional who is warm, genuine, and engaging, as well as efficient and accurate to ensure an extraordinary experience for all our guests.

Summary of Essential Functions

• Greets guests and facilitates seating guests per timing and service standards, which include prolonged standing and walking throughout duration of shift


• Understands and effectively communicates with guests both in person and over the phone ensuring clear expectations using prescribed verbiage


• Cleans and maintains an organized, stocked work area which include, restrooms and outside perimeter of the restaurant


• May assist in clearing and cleaning tables which could require reaching, bending, stooping, lifting and working with cleaning agents


• Knows the food and beverage menu, and is able to speak to the menu from memory.


• Completes side-work tasks as assigned


• My take to-go orders, which requires writing orders and ringing orders into the point of sale system


• Navigates reservation/guest management system quickly and efficiently


• Understands and practices proper safe food and beverage handling procedures in accordance with local government standards

Knowledge/Skills + Abilities

• Experience in high-volume, upscale casual dining or an equivalent service environment preferred


• High school diploma (or equivalent) required


• At least 18 years of age (unless permitted by law)


• High energy and stamina. Able to work within a fast-paced, highly mobile environment


• Able to stand and walk for up to 10 hours per day preferred


• Able to lift and carry up to 40 pounds


• Able to work calmly and effectively under pressure


• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays


• Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)


• Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation

Able to communicate effectively in the primary language of the work location (verbal and written)

 

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

 

FOOD AND BEVERAGE

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