At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.
The Quality Assurance (QA) Manager will have primary accountability for developing and managing the plant Quality Control environment for the cheese procurement and packaging operations. This position will lead the plant in the implementation of Saputo's Quality Systems and will develop and continuously improve plant procedures for monitoring and ensuring conformance to specifications for incoming raw materials as well as for finished product.
How you will make contributions that matter...
Develop and ensure implementation of food safety and monitoring programs to meet corporate and regulatory standards. This individual is ultimately responsible for food safety and food quality.
Oversee and monitor quality programs and all prerequisite programs (i.e., HACCP, GMP, Positive Release, Pest Control, sanitation, etc.)
Compliance and record keeping for all mandated quality checks, testing, sampling, and sanitation activities
Preparation and resolution for all Company Quality Audits
Tracking and review quality customer complaints including root cause and corrective measures.
Recommends or develops tools to improve quality programs and quality tracking
Stays current with process-related industry standards
Leads and mentors quality assurance team members
Embrace a forward-thinking attitude toward sanitation, microbiological control, and food safety; monitor and audit sanitation process regularly
Develop and conduct at a minimum annually, various employee training related to quality and food safety expectations/programs of the quality management system (i.e., GMP, HACCP, Allergen, SQF, CCP, etc.)
Manage quality control procedures to ensure accurate raw materials and finished product traceability for returns evaluation and potential product recall
Develop and implement SOPs to ensure products are packaged to all applicable standards
Ensure SPC controls are in place to monitor the Saputo weight control program to maximize yield while meeting regulatory standards
Work with the purchasing, scheduling, warehouse, and operations departments to manage cheese requirements for production, as needed
Work with the procurement department and vendors to maintain/improve cheese quality
Maintain, monitor, and report the Hold and Release program
Direct employees in quality assurance on the proper methods required to assure that all Company and regulatory standards are met on a daily basis, including basic analytical testing (i.e., moisture, pH, melt tests)
Assist and monitor Sanitation crew effectiveness through equipment and environmental sampling and routine plant audits
Any other duties as assign by manager
Adheres to all policies listed in the Employee Handbook
Adheres to all policies listed in the Employee Safety Handbook and maintains a good personal safety record
Promotes and adheres to all policies and procedures relating to Good Manufacturing Practices (GMPs), food safety, regulatory compliance and Saputo's Quality Policy
Other duties as assigned by supervisor
You are best suited for the role if you...
Bachelor's degree in science, engineering, quality, or a related discipline
3-5 years quality assurance management experience work experience, particularly in the food manufacturing industry is an asset or dairy and/or cheese packaging industry is a plus; and two (2) or more years as a quality analyst with an emphasis on process improvement, quality and risk assessments, quality audits and studies; or equivalent combination of education and experience
In-depth knowledge and use of process improvement and quality management methods, tools, and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused
SQF Practitioner - Will be responsible for any changes or updates to the SQF program
In-depth knowledge and experience conducting risk analyses; quality assessments, audits and/or studies; and implementing successful process improvement programs
Considerable skill in analysis, solid decision-making and problem solving
Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded
Ability to work collaboratively with others to achieve the company and project goals
Ability to influence and motivate employees
Ability to demonstrate interpersonal and teambuilding skills, working with technical and non-technical individuals
Excellent verbal and written communication skills
Able to work independently with attention to detail
We support and care for our employees by providing them with...
Development opportunities that enhance their career fulfillment
Meaningful compensation & benefits that help them care for their families
Opportunities to contribute to the community and enhance the lives of others through Saputo products
Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products. We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors. Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise. To learn more about Saputo in the USA, please click here. (http://saputo.com/en/our-products/usa-sector)
Join the Saputo Dairy USA team to make your contributions matter every day!
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.
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