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Student Services Technician at Miami University in Middletown, Ohio

Posted in Other 30+ days ago.





Job Description:


Salary: $18.00/hr G1


Summary: Performs a variety of moderately complex administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of Admission, Registrar, and Student Financial Assistance.


Duties/Physical Demands:

Maintains complete, accurate, and up-to-date files and computer databases on students.

Serves as informational resource for students and parents; investigates and resolves problems and difficulties regarding admission, registration and financial assistance. Interprets policies and procedures.

Assist students and parents in various routine and non-routine activities regarding admissions, registration, and financial assistance.

Performs a variety of intermediate to complex administrative tasks which may include process admission applications, credentials, and decisions; registration, course evaluation, classroom scheduling and evaluate transfer coursework; process student loan applications, monitoring loan progress, and process scholarship application.

Monitors and reviews projects; ensures all necessary changes are made. Gathers and analyzes statistical information regarding admission, registrar and student financial assistance's programs and activities; produces reports.

Performs a variety of administrative tasks including answering phones, typing, coordinating bulk mailings, ordering supplies and copying.


Minimum Qualifications:

Requires twelve months of coursework or training beyond high school and two years of related experience, or an equivalent combination of education and experience.


Knowledge, Skills, and Abilities:

Knowledge of unit's operations, policies, and procedures

Knowledge of computers and office applications

Knowledge of related state and federal laws, e.g. FERPA

Oral and written communication skills

Ability to work with people with diverse backgrounds

May require supervisory, clerical and/or research skills


Working Conditions/Physical Demands:

Periodic assignments given which entail dealing with modestly unpleasant physical conditions such as near continuous use of computer.


Special Instructions to Applicants:

Pre-employment drug testing may be required for this position.

Submit a cover letter and resume.


Diversity Statement:
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University's diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.


EO/AA Statement/Clery Act: Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.


Labor Law Posters for Applicants: Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).


Benefits Eligible: Yes


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