Billing Specialist> at Veritiv in Medley, Florida

Job Description:

Job Summary:

THIS HYBRID ROLE
-
2 DAYS PER WEEK IN OFFICE, 3 DAYS PER WEEK REMOTE - WILL BE
BASED OUT OF OUR MIAMI OFFICE.

This position is responsible for processing Accounts Payable and Customer Billing transactions. The position collaborates with Sales, CXP's, and Finance to ensure timely and accurate processing.

Responsibilities:

• Accurately create, process, collect, and/or post transactions or other designated functions in a timely manner with minimal direction


• Create, process, and review customer billing invoices
  
  
  • Process customer billing and shipped vs billed reports
  
  
  • Review invoices for accuracy and ensure timely billing of invoices to customers
  
  
  
  


• Process customer credit requests related to pricing adjustments and quality claims


• Process customer rebate credits and collaborate with the Finance team on any reconciliation issues


• Review exception reporting and ensure issues are resolved within a timely manner
  
  
  • Collaborate with CXP's to resolve invoice exceptions
  
  
  
  


• Maintain an accurate record of customer accounts and outstanding balances


• Provide regular, accurate reports of billing data


• Assist customers and business partners with billing questions


• Provide copies of invoice and proof of delivery as requested by the customer


• Independently investigates billing issues and processes invoice adjustments to ensure invoice correctness


• Ensures that billing, procedures, and guidelines are accurate, accessible, and communicated to staff


• Proactively identifies, communicates, quantifies, and monitors account detail or workflow processes for barriers in the work environment


• Other Duties as assigned
  

Knowledge and Skills Required:

• Able to plan, organize, and prioritize with minimal supervision


• Analytical skills


• Develop, deliver, and multi-mode communications that convey a clear understanding of the unique needs of different audiences


• Proficient computer and technical skills


• Decision-making skills and independent judgment


• Ability to manage customer challenges in a professional and decisive manner


• Excellent communications / interpersonal skills and collaborative work style.


• Understanding how transactions impact other business partners.


• Communicate effectively with internal and external customers in order to develop strong relationships
  
  
  • Excellent verbal and written communication skills
  
  
  • Able to interact effectively with other business partners
  
  
  
  


• Ability to take initiative and suggest new processes


• Excellent attention to detail


• Positive and professional demeanor

Candidate must be skilled in the following competencies:

• Action Oriented


• Delivers Results


• Optimizes Work Processes


• Customer Focus


• Communicates Effectively

Education: Bachelor's Degree in business, accounting, or finance. Or equivalent experience preferred

Experience: 4+ years of billing experience preferred

Veritiv is an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law. Additionally, Veritiv will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Veritiv's legal duty to furnish information. If you would like more information about your EEO rights as an applicant, please click here:  http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.