Account Executive, CXone at NICE Systems, Inc. in Hoboken, New Jersey

Job Description:

Position at NICE CXone

Account Executive, CXone

Location: Remote (Kansas City, KS, St. Louis, MO, Chicago, IL)

The Account Executive is responsible for creating and maintaining relationships with NICE CXone Sales Partners, identifying sales opportunities and building market share in the Midwest SLED region. This position requires an individual contributor who will increase revenue streams in State and Local Government, as well as K-12 and Higher Education accounts. The primary focus will be on selling to government and education customers with contact centers supporting Citizen or Student Services.

As an Account Executive, a Typical Day Might Include the Following:

• Meets and exceeds assigned sales quota.


• Build and maintain relationships with potential and current customers and sales partners.


• Assist and support Sales partners in sales effort by participating in sales calls and closing efforts.


• Maintain product knowledge by attending weekly trainings.


• Attends tradeshows.


• Travels as needed to maximize growth and revenue, while adhering to all NICE CXone travel policies and requirements.


• If remote from NICE CXone headquarters, maintains appropriate home office within NICE CXone allowances.


• Makes in person sales calls


• Interacts with all levels of organization. Makes presentations as necessary to same.


• Build trust and rapport with current and potential customers.


• Regularly closes deals and builds future pipeline within or exceeding goals.


• Completes all NICE CXone paperwork timely - expense reports, sales call logs, etc.


• Regularly keeps direct supervisor apprised of issues and potential sales.


• Responsible for meeting monthly sales goals and quotas in order to maintain NICE CXone's monthly revenue goals and forecasts


• Responsible for accurate representation of all product lines to Sales Partners and customers


• Travel required 50%.

To Land this Gig You'll Need:

• Bachelor's Degree in Business Information Systems, Marketing, Communications or similar field or equivalent work experience required.


• 15 + years sales experience


• Previous experience selling multimillion-dollar software deals


• Previous experience in telecom, call center, software or hardware industries


• Highly professional demeanor - presence, voice


• Demonstrated high level competency in written and verbal communications


• Demonstrated success working with little to no direct daily supervision in a home office setting

Bonus Experience:

• Sales Engineering experience


• Telecomm sales experience


• SaaS experience

ABOUT NICE CXone: NICE NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE NICE CXone provides the world's #1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.

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