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Lead Count Room Representative - Full Time (Planet Hollywood) at Caesars Entertainment in Las Vegas, Nevada

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:


Responsible for assisting the Count Room supervisory staff and participating in the dropping and counting the money that is pulled off the casino floor and other revenue sources.


• Collects and counts revenue from various drop sources per MIC and departmental guidelines.

• Counts, sorts and organizes all currency, coin, coupons, chips and paperwork from the drop containers.

• Retrieves drop boxes from the storage area and appropriately stores all boxes and carts.

• Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds.

• Straps and hand-stamps money bundles.

• Totals all cash, coin, chips, coupons, other monies, and reconciling documents by shift and by day/date.

• Enters count information into various PC based applications. Printing, signing all reconciling documents and verifying their accuracy.

• Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor.

• When a slot machine is being played at the time of bill validator drop, uses excellent guest service skills to assure the guest's satisfaction.

• Accounts for all Count Room keys and ensures compliance with MIC requirements.

• Sorts, counts, rolls coin and delivers to the Cashier department.

• Collects and weighs tokens from arcade machines. Returns counted tokens to arcade change machines.

• Collects and counts currency from arcade change machines and takes meter readings.

• Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation.

• Responsible for the loading of coin/currency and count of dropped funds for all the casino floor ticket redemption kiosks

• Communicates with other departments and the Gaming Control Board to coordinate drop and count schedules.

• Communicates currency counter maintenance requests to vendor technicians and IT service requests.

• Utilizes a pager to answer service requests from other departments as well as initiate and respond to internal communications with other Count Room employees.

• Maintains Count Room in a clean and orderly fashion.

• Monitors supply levels and requests supply orders

• Follows safety and security guidelines and adheres to department procedures.

• Scans count documents for audit purposes

• Utilizes email to communicate information to the audit department as well as other property departments to resolve problems and make proactive improvements


  • High School Diploma or equivalent. Some college preferred
  • Previous experience in performing detailed work preferred
  • Minimum of 6 months previous money handling experience
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Literate and fluent in English
  • Excellent Math Skills
  • Basic computer skills (basic word, excel, outlook, and network skills are necessary)
  • Must be able to perform tasks with high efficiency and accuracy
  • Above average organizational abilities for sorting money, chips, coupons and other paper work
  • Ability to work in a small area with the same people for extended periods of time
  • Ability to repeatedly lift and carry up to 50 lbs
  • Ability to push-pull heavy carts across the casino floor and back of house areas
  • Ability to lift drop boxes to counter top/surveillance camera height


  • Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products.
  • Good manual dexterity to accurately handle cash, tickets, and racks of gaming-chips.
  • Ability to stand for long periods of time and pull, lift, and carry objects up to 40lbs.
  • Push and pull heavy carts up to 50lbs.
  • Comfortable working with a team in a small locked and secure room.
  • Must be able to work in a highly populated fast-paced environment.
  • Must be able to work in an environment with bright lights, loud music, and varied temperatures.
  • Be aware that surveillance cameras monitor the premises recording activity throughout the property on a 24-hour, 7 days per week basis.

Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates may be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Responsible for assisting the Count Room supervisory staff and participating in the dropping and counting the money that is pulled off the casino floor and other revenue sources.

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