Manager, Transportation at XPO Logistics, Inc. in Auburn, New Hampshire

Job Description:

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As the Manager, Transportation, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Maintain responsibility for the overall P&L to meet established budgets and forecasts


• Ensure the effectiveness of the operation's communication, interaction and relationship with company drivers


• Oversee the management of tractor maintenance, compliance and service delivery


• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles


• Ensure driver recruiting and retention meets established fleet size goals


• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions


• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary


• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes


• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required


• Ensure annual profit, efficiency and quality goals are attained at each client engagement


• Direct capital expenditure and asset deployment activities

What you need to succeed at XPO:

At a minimum, you'll need:

• 4 years of transportation experience


• In-depth knowledge of the supply chain/logistics industry


• Availability to travel occasionally

It'd be great if you also have:

• Bachelor's degree


• Project management skills and experience


• Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees


• Excellent verbal and written communication skills


• Experience as a collaborative, innovative and strategic thinker


• Solid customer relationship management skills

This job requires the ability to:

• Lift objects of various shapes, sizes and weights up to 25 lbs.


• Stand, sit or walk for extended periods of time


• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

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