Chart Prep Specialist at Huggins Hospital in WOLFEBORO, New Hampshire

Job Description:

Under the general supervision of the Clinical Director of the Provider Practices, is responsible for ensuring consistent, timely and accurate chart preparation and reconciliation for Primary Care Providers in order to facilitate efficient office visits for new and established patients in advance of the scheduled appointment. As a CP-I, assists with processing prescription refill requests on behalf of the Primary Care Practices

Chart and Appointment Preparation

1 Ensures preload of pertinent patient information in the electronic record has occurred for all upcoming appointments. This may require record retrieval; scanning; requesting; reviewing; and updating for procedures, urgent visits, diagnoses, and treatments.
2 Ensures appropriateness of scheduled appointments to mitigate cancellations.
3 Identifies need for addition of appropriate flowsheets into patient charts based on patient active problems and medications

Reconciliation

1 Reconciles patient information from all EMR systems.
2 Identifies outstanding referrals and orders, and ascertains patient follow through to close order when possible.
3 Identifies barriers and opportunities to connect patient to resources to increase success of order completion when research finds lack of follow through.
4 Reconciles medications and allergies from all EMR systems, contacting patient if necessary to accurately and safely reflect an updated list.
5 Assures scheduling integrity for patients by removing duplicates.

Collaboration with key Stakeholders

1 Works within Allscripts compass to ensure appropriate patient follow up.
2 Consults Clinical Director when concern or questions arise from chart review findings.
3 Connects with appropriate staff members in the practices to verbally update pertinent findings to facilitate an optimized appointment for the patient.

Clinical Functions

1 Follows established medication refill protocols to ensure timely and appropriate follow through, closing loop with patient as a result.
2 Assures appointment type scheduled aligns appropriately for the clinical needs of the patient.
3 For prevention related to routine health screening recommendations such as mammograms, colonoscopies, low dose CTs, etc., connects with patient to determine follow-up to close documentation loop, or when appropriate, reengages the scheduling process to assure follow through.Education: Healthcare experience required, and medical office setting experience preferred. Will provide on the job training and education for right fit candidates who desire a clinical support based position.
Experience: Strong medical terminology and familiarity with typical components of a patient record desired.