Veterinary Professional Services - Field Specialist (Dermatology)
The Zoetis Specialists are a team within the Veterinary Professional Service (VPS) division at Zoetis Petcare. The team includes 8 board-certified specialists with unique focus areas (including 3 Dermatologists), unparalleled in number, experience and breadth of expertise by any other animal health company. The Zoetis Specialist team includes internationally recognized thought leaders with extensive backgrounds in clinical practice, academia, and research. They are committed to supporting our industry-leading field force by providing our customers and the veterinary profession with expert contemporary medical education and scientific support, so that Zoetis may maintain a sustainable competitive advantage with our science, our products, and our services. In addition, the Zoetis Specialists provide critical medical and educational support to Strategic Customer Accounts and our partners in corporately owned practices, which are key to the Zoetis Petcare business strategy. The Field Dermatologists are highly valued and respected scientific advisors to leadership teams and marketing teams on products, services, future pipeline products and all matters which relate to dermatology. Zoetis dedication to understanding the science of allergic/atopic dermatitis led to development and commercialization of our innovative Dermatology Portfolio; that commitment continues with robust research and discovery efforts.
While the primary focus of the position is directed towards supporting our customers and field colleagues, this role is highly collaborative, working in a matrixed environment with numerous internal and external stakeholders and across business units.
Field role: Collaboration with field colleagues to provide education to veterinarians and veterinary staff (90% of the role)
Be a valued partner with field sales colleagues and field technical veterinarians to provide persuasive educational presentations and discussions to veterinary customers on dermatology, with a focus on all aspects of allergic and atopic dermatitis (pathogenesis, predispositions, clinical manifestations, diagnostics, treatment and long-term management).
Provide balanced product advocacy in scientific education to customers with integrity and always supporting best medicine.
Adapt content and communication/delivery to address unique customer opportunities and challenges to showcase and grow the Zoetis Dermatology Portfolio.
Generate innovative content to share insights and experience to grow the business and to elucidate and leverage new business opportunities.
Play an active role in identifying key customers/influencers and in devising and executing key customer strategies in support of Strategic and Corporate and Specialty (C&S) Accounts and in collaboration with VPS and brand teams.
Customer Requests for Information:
Actively engage and interact with colleagues and customers (sales, cross-functional brand team/committees, key customers/accounts (may include independent or corporate hospitals) to build a reputation as a go-to trusted advisor.
Respond to customer (internal and external) requests for information and feedback with timely, contemporary, insightful expert advice and opinion.
Identify, develop, and deliver scientific and technical and clinical presentations to internal and external audiences (veterinarians and all Veterinary Healthcare Team members in all Zoetis accounts).
Be recognized as a popular and credible speaker through delivery of compelling and impactful webinars, round tables, lunch/dinner events, and practice visits.
Be a sought-after speaker at large regional, major national and international scientific and clinical conferences and veterinary medical associations.
Professional organizations, Colleges of Veterinary Medicine and Key Opinion Leaders:
Establish strong working relationships with key faculty at Colleges of Veterinary Medicine and Key Opinion Leaders in dermatology and related specialty areas.
Be recognized as an influential thought leader and establish a reputation as a highly credible spokesperson within your peer group.
Other responsibilities (10 % of the role)
Serve as a trusted technical and strategic advisor to marketing and medical leads and be recognized as integral member of product/marketing teams, able to fully and reliably execute brand vision and messaging.
As requested, support the VPS team to help lead and organize Therapeutic Focus Group teams and specific marketing/business/medical initiatives.
Proactively provide strategic input into respective marketing teams including director and marketing managers as to the technical/medical/business gaps and needs for the business
Training / Education:
As requested, take an active role working with Learning and Development in developing training curricula for sales and technical colleagues, and in designing educational programs for customers
As requested, be prepared to mentor and knowledge-share with junior/new field specialists, across business units and therapeutic areas
Professional / Customer Organizations:
With input and agreement from the Director of the Zoetis Specialists, be active in professional/specialty/customer organizations by serving on committees, boards and commissions or as an officer or speaker on the organization's behalf.
Generate expert opinion on the latest or emerging treatment guidelines, protocols or recommendations for internal integration into brand/business strategy/tactics.
Be able to advise and persuade management at all levels of Zoetis on technical issues and provide expert contemporary opinion to frame business opportunities.
Be recognized as an "expert," able to provide advice to customers, consultants, academicians, and internal groups (new products, diagnostics).
Maintain deep and comprehensive knowledge and understanding of all scientific and medical information relative to dermatology in target species, as well as animal models, and in human medicine.
Zoetis Values and Leader Behaviors:
Demonstrate Zoetis core beliefs and behaviors
Demonstrate strong leadership behaviors within VPS and Zoetis Petcare
Lead with influence and by example, with actions that are aligned with Zoetis mission and values
Interface collegially and professionally across business units and suggest useful and effective actions to improve overall Zoetis performance
Constantly seek ways to improve Zoetis and take leadership in identifying continuous improvement initiatives by proactively integrating insights into future engagements
Required Job related candidate qualifications (Education, Experience, Skills)
Doctor of Veterinary Medicine degree or equivalent
Recognized veterinary specialist in dermatology (board certification in dermatology preferred; board eligible considered)
6-8 years post-doctoral experience in clinical practice, academia, research or industry is an advantage
Excellent interpersonal and communication/presentation skills
Excellent organizational and computer skills
Ability to collaborate and effectively work within cross-functional teams
Strong relationship building skills
Ability to adapt and be flexible to rapidly evolving business needs
Ability to work and navigate in an environment of regulatory and legal processes
Ability to travel 60-70% of weeks in a COVID-endemic world
Some weekend travel will be necessary (compensation days apply)
Desirable Candidate Qualifications
Outstanding clinical knowledge and skills
Published scientific papers, book chapters etc.
History of leadership in related professional organizations
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at email@example.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.