Program Director- Safety Net (Remote Position) at Selfhelp Community Services in BROOKLYN, New York

Posted in Other 5 days ago.

Job Description:

Position Summary:Leads, plans, organizes, and coordinates the daily operations of the program by performing the following functions directly or through delegation to appropriate team members.

Principal Responsibilities:

  • Develops, implements and maintains departmental projects, policies and procedures, objectives, quality assurance and environmental standards, in conjunction with Programs Director.

  • Reviews completed projects, makes recommendations, and reports on program activities to Programs Director.

  • Assigns and coordinates work projects.

  • Supervises social work staff.

  • Supervises students.

  • Supervises volunteers

  • Provides case management services to clients, including assessment; information and referral; applications for entitlements and benefits; developing case plans; arranging for, and monitoring, provision of services; advocacy on behalf of clients; counseling.

  • Organizes and follows up on outreach to community.

  • Represents the organization at community meetings, committees, and inter-agency councils.

  • Performs client intake duties by phone or walk-in. Takes information from client or collateral (e.g., family members, physician, etc.) to determine eligibility and need.

  • Continues to maintain and enhance knowledge about entitlement programs, benefits and resources for our specific client population.

  • Maintains case notes and records, and required documentation, according to departmental standards and/or regulatory requirements.

  • Prepares statistical and other reports, as required.

  • Manages program budget.

  • Manages completion of reports to funding sources.

  • Manages NY Times Neediest Program for Selfhelp.

  • Participate in staff meetings and in-service trainings.

  • Performs other related duties as assigned or requested.

  • Adheres to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.

  • Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.

  • Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards.

  • Job Competencies & Minimum Qualifications:

  • Master's degree in Social Work (MSW). SIFI certified. At least two years of case management services to elders living in the community

  • NYS license and registration to practice as a Licensed or Certified Social Worker in New York State

  • Supervises the social work staff, students and volunteers; interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

  • Computer literate

  • Excellent verbal and written skills

  • Excellent customer service skills

  • Able to multi-task and work independently with a great attention to detail

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