Adult Program Support Specialist at Pyramid Healthcare Inc. in Philadelphia, Pennsylvania

Job Description:

Scope of Position & Technical Competency -:

• Listens, monitors and observes clients.


• Provides support to the Partial Hospital Program Lead.


• Maintains safe, orderly, clean and therapeutic physical environment for clients including crisis intervention.


• Follows objectives of treatment plans.


• Communicates with staff either verbally or through written communication via email.


• Attends company meetings, site meetings and monthly PSS calls.


• Attends and complete required/mandatory trainings as necessary.


• Trains new PSS staff on program and site.


• Evaluates behavioral and emotional needs of clients and provides input to clinical team.


• Assisting with interventions with clients.


• Orient clients to program, and milieu.


• Clerical duties as needed. Stock the PHP kitchen with supplies, communicate to PHP lead what needs to be ordered.


• Apply skills in D&A and/or mental health treatment.


• Socialize with clients during leisure time and lunch.


• Helps to maintain a strong clinical program and ensures staff is present with client/s at all times.


• Staff able to work together to effectively meet the needs of the clients.


• Maintains positive relationship and appropriate boundaries with clients.


• All other tasks as appropriate and assigned.

·        Capable of role modeling to the clients.

·        Helps to maintain a strong clinical program.

·        Staff able to work together to effectively meet the needs of the clients.

·        Maintains positive relationship with clients.

·        Complete required trainings mandatory trainings hours.

·        Strong skills in D&A and mental health treatment.

·        A working knowledge of HIPAA, Licensing, DDAP, DHS, and CARF regulations.

Education, Experience:

High school diploma or equivalent. Preferred Associates or Bachelors in Behavioral Health field. Drug and Alcohol/ Mental Health experience. Facilitating process groups and family sessions.

Job-related Behavioral Characteristics:

Demonstrates professionalism, leadership, confidentiality, strong social communication skills, time-management, organized. Must possess skills to communicate effectively and interact well with people of diverse backgrounds. Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an individual/ group problem solving situation, and showing initiative in problem solving. Maintains professionalism and does not show favoritism. Maintains consistency with clients, staff, visitors, and the public. Ability to handle a crisis situation and react appropriately. Flexibility and adaptable. Ability to make decisions in an objective and ethical manner. Calm and decisive in crisis situations. Ability to sustain a team environment, drive continuous improvement projects, confidentiality, excellent problem-solving skills and excellent communicator within the team framework.

Total Rewards:

• Medical, Dental, and Vision Insurance


• Flexible Spending Accounts


• Life Insurance


• Paid Time Off


• 401(k) with Company Match


• Tuition Reimbursement


• Employee Recognition Programs


• Referral Bonus opportunities


• And More!

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.