Director of Operations - Holiday Inn at IHG in Cleveland, Ohio

Job Description:

About us

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

The Holiday Inn Cleveland Clinic is located on the prestigious Cleveland Clinic campus. Travelers appreciate our finer touches that make comfort and convenience a top priority. It is less than one mile from the University Circle cultural and arts district. Legacy village shopping and entertainment, the Rock & Roll hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. 

Your day to day

As Director of Operations you’ll lead the front office, food and beverage, engineering and housekeeping departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures.

What we need from you

Bachelor’s degree in Hotel Administration, Business Administration or equivalent and four years guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience.. Must speak fluent English. Other languages preferred.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Not applicable for Colorado applicants

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