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Office Coordinator at Thompson Hospitality Corporation in Raleigh, North Carolina

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:


Who We Are:

Thompson Hospitality is the nation's largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.  We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time.  As a fast growing company, we have a growth plan to more than double in size over the next three years.  We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

  • Purpose

  • Give back to our communities
  • Celebrate diversity

  • People

  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions

  • Performance

  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

Competitive Benefits:

  • Health/Dental/Vision
  • Paid Time Off
  • 401(k), matched up to 4%
  • Short and Long Term Disability
  • Tuition Reimbursement

  • Employee Referral Program
  • Pet Insurance
  • Discounts: Hotels, Travel, Tickets, Restaurants
  • Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Basic Function/Scope:

The Office Assistant/Administrator is responsible for onsite accounting related and administrative functions, including handling invoice processing, bank deposits and reconciliations, daily correspondence, answering incoming calls, maintaining office organization and supplies, processing new hire/benefit paperwork in field locations as applicable, and directing associate inquiries to the appropriate individual.

Primary Duties/Responsibilities:

  • Review and process vendor invoices for payment ensuring mathematics and pricing are correct and that there are no discrepancies. Communicate with vendors on any issues or problems and partner with vendor to resolve problems independently.
  • Complete daily bank deposit reconciliation.
  • Prepare and submit accurate weekly invoices to the university and other clients.  Liaison with client to complete payment process and resolve any disputes or concerns.

  • Conduct Weekly Reconciliation of all Accounts Receivables.
  • Assist District Manager and Food Service Director with daily, weekly and monthly financial reports; Act as Unit Human Resources liaison for all hourly staff (payroll, benefits, uniforms, etc.)
  • Responsible for all matters pertaining to hourly payroll, to include daily time edits, punch detail reports, wage summary reports, Leave Requests, etc.
  • Assist, as needed, on the service floor to ensure all levels of service and support are maintained for the client.
  • Maintain confidential personnel files and unit operational files.

  • Work effectively and maintain good working relationships with co-workers, hourly staff, University personnel, administrators, student's parents and Thompson Management Staff.
  • Maintain clean and safe work environment; ability to perform job safely.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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